Front Office Agent
3 settimane fa
Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent.Position Overviewour Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver outstanding guest services.Main activitiesAdminister all Front Office operations such as guests’ registration (check-in / check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs,Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns,Managing inbound and outbound e-mails and administrative work,Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge,Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue,Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events,Completing audit procedures,Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner,Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures,Collaborating with local law enforcement and emergency services when necessary.QualificationsExperience as FO Agent in luxury hotels with luxury standards’ knowledge,Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels,Problem solving especially in high-pressure situations,Good proficiency in using hotel management software and MS Office,Bachelor's degree in Hospitality Management or foreign languages is highly preferred,Advanced level of English and Italian; French confidence is a plus,Available for shifts during the weekends and holidays and some nights in rotation,Legal right to work in Italy.The selection will take place after reading the information notice according to Art. 13 EU Reg. 679 / 2016. Please read it on the website
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoJoin to apply for the Front Office Agent role at Hilton .As Front Office Agent, you will take part in daily Front Office operations and work with customers and guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Agent is responsible for managing the first impressions of our guests and,...
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Front Office Agent
7 giorni fa
Rome, Italia Attività alberghiera A tempo pienoJob Description - Front Office Agent Job Number: HOT0C446 – Front Office Agent travels to Hilton Rome, Europa 287, Rome 144. The role focuses on daily reception duties, guest interaction, and support of front‑office operations within the Hilton brand.ResponsibilitiesRun the front desk, managing check‑in/out procedures efficiently.Respond to guest...
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Front Office Agent
3 settimane fa
Rome, Italia Attività alberghiera A tempo pienoJob Description - Front Office Agent (HOT0C11A)Job DescriptionFront Office AgentJob Number: HOT0C11AWork Locations Aleph Rome - Curio Via di San Basilio, 15 Rome 187A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be...
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Front Office Agent
3 settimane fa
Rome, Italia Attività alberghiera A tempo pienoJob Description - Front Office AgentJob Number: HOT0C446 – Front Office Agent travels to Hilton Rome, Europa 287, Rome 144. The role focuses on daily reception duties, guest interaction, and support of front‑office operations within the Hilton brand.ResponsibilitiesRun the front desk, managing check‑in/out procedures efficiently.Respond to guest...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Front Office Agent.Position Overview our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver...
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Front Office Agent
4 settimane fa
Rome, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for aFront Office Agent.Job Description Position Overview : our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoMain DutiesThe Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
3 settimane fa
Rome, Italia Altro A tempo pienoSiamo alla ricerca di un Receptionist & Guest Relation per entrare a far parte del team. La figura selezionata avrà un ruolo chiave nell’accoglienza e nella gestione quotidiana degli ospiti, contribuendo a garantire un’esperienza impeccabile e personalizzata.ResponsabilitàAccogliere gli ospiti in modo professionale e cortese, offrendo assistenza...
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Front Office Agent
3 settimane fa
Rome, Italia Attività alberghiera A tempo pienoFront Office Professionals NYX Hotel Rome About usNYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.Every guest is welcomed by the ‘City Lovers’, employees of the hotels - locals who experience their city full of passion and love...
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Front Office Agent – Check-in/Out
2 settimane fa
Rome, Italia Altro A tempo pienoUn'agenzia di selezione del personale cerca un Front Office Agent per una struttura per studenti. I candidati devono avere un diploma di scuola superiore secondaria e una buona conoscenza dell'inglese. Sarai responsabile del customer service e delle operazioni di check-in/check-out. Offerta di contratto diretto di 8 mesi con RAL 23k/27k e buoni pasto di...
