Guest Services Manager
2 settimane fa
Social network you want to login/join with: Guest Services Managercontinually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals, where training, leadership, development, and recognizing overall team performance are paramount. Qualifications:Hotel Director/Hotel General Manager background in a 4- or 5-star hotel 2-3 years of hotelier experience Additional languages are an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities:Take the lead in delivering an exceptional guest experience, acting as an ambassador by mentoring other divisions on key service standards. Maintain strong rapport with division heads from both Hotel and Marine departments. Lead a team committed to delivering focused and extraordinary customer service. Take ownership of guest requests and maintain detailed knowledge of all key performance indicators, guest ratings, and comments to foster a culture of complete guest experience ownership. Balance operational needs between Financial and Guest Services Divisions through effective communication of guest issues to enhance guest comments and ratings. Manage all onboard group business, ensuring the Group Coordinator has the necessary skills, training, tools, and support for consistent service delivery. Assign duties to team members and evaluate their performance through open and honest feedback to ensure high standards are met. Maintain comprehensive knowledge of Customs and Immigration policies and procedures. Drive compliance with all internal and external requirements related to guest immigration and clearance.#J-18808-Ljbffr
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Guest Services Manager
2 giorni fa
Milan, Italia Altro A tempo pienoOverviewGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. QualificationsHotel...
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Guest Services Manager
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
6 giorni fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
1 settimana fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
3 settimane fa
Milan, Lombardy, Italy, Provincia di Milano Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Senior guest service manager
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Hotel Director/Hotel General...
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Guest Services Attendant
2 settimane fa
Milan, Italia Attività alberghiera A tempo pienoGuest Services Attendant page is loaded## Guest Services Attendantlocations:Milantime type:Full timeposted on:Posted Todaytime left to apply:End Date: February 28, 2026 (30+ days left to apply)job requisition id:REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves...
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Guest Services Attendant
3 settimane fa
Milan, Italia Altro A tempo pienoGuest Services Attendant – Four Seasons Hotel MilanoJoin to apply for the Guest Services Attendant role at Four Seasons Hotel Milano .About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team...
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Guest Services Attendant
2 settimane fa
Milan, Italia Altro A tempo pienoAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
