Guest Services Manager
17 ore fa
OverviewGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. QualificationsHotel Director/Hotel General Manager background in a 4- or 5-star hotel 2-3yrs of hotelier experience Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) ResponsibilitiesTakes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance#J-18808-Ljbffr
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Guest Services Manager
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Qualifications: 1. Hotel...
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Guest Services Manager
1 settimana fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
4 giorni fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
1 settimana fa
Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
3 settimane fa
Milan, Lombardy, Italy, Provincia di Milano Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Guest Services Manager
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Milan, Italia Altro A tempo pienoSocial network you want to login/join with: Guest Services Managercontinually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals, where training, leadership, development, and recognizing overall team performance...
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Senior guest service manager
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Milan, Italia Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.Hotel Director/Hotel General...
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Guest Services Attendant
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Milan, Italia Attività alberghiera A tempo pienoGuest Services Attendant page is loaded## Guest Services Attendantlocations:Milantime type:Full timeposted on:Posted Todaytime left to apply:End Date: February 28, 2026 (30+ days left to apply)job requisition id:REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves...
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Guest Services Attendant
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Milan, Italia Altro A tempo pienoGuest Services Attendant – Four Seasons Hotel MilanoJoin to apply for the Guest Services Attendant role at Four Seasons Hotel Milano .About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team...
