CX/UX Center Lead: Strategy, Insights

Overview Job Description At ING Italia, we have a bold ambition: to be the most loved bank. To achieve this, we must be relentlessly focused on the experiences we deliver to our customers—eliminating friction, creating delight in key moments, and building clear, differentiated value propositions. The Center of Expertise (CoE) Customer Experience & User...

Job Description At ING Italia, we have a bold ambition: to be the most loved bank. To achieve this, we must be relentlessly focused on the experiences we deliver to our customers—eliminating friction, creating delight in key moments, and building clear, differentiated value propositions. The Center of Expertise (CoE) Customer Experience & User Experience...

An international bank is seeking a CoE CX/UX Lead in Milan. The role focuses on defining the customer experience strategy, driving customer-led initiatives, and collaborating with various teams to ensure customer-centricity. Candidates should have over 10 years of experience in customer experience or UX, with proven skills in change management and...

Wolters Kluwer is looking for a user-experience (UX) designer to join our Italian UX Team in the Legal & Regulatory (LR) division. While primarily working on Italian products, the candidate will be expected to collaborate closely with the extended UX international community, ensuring alignment with global standards and contributing to the broader design...

Wolters Kluwer is looking for a user-experience (UX) designer to join our Italian UX Team in the Legal & Regulatory (LR) division. While primarily working on Italian products, the candidate will be expected to collaborate closely with the extended UX international community, ensuring alignment with global standards and contributing to the broader design...

A leading travel brand is seeking a Senior UX Researcher to shape product vision and user experience. This role involves owning research strategy across multiple products, leading cross-product initiatives, and mentoring other researchers. Ideal candidates will have over 5 years of UX research experience, strong qualitative and quantitative skills, and the...

A global travel technology company is looking for a Senior UX Researcher to drive research strategy across multiple products and domains. The ideal candidate will possess over 5 years of UX research experience and will lead initiatives that shape product vision and influence business decisions. Responsibilities include mentoring researchers, collaborating...

CX Strategy & Transformation Senior Consultant • Capgemini Invent Capgemini Invent is a global business and technology transformation partner focused on digital and sustainable solutions. This senior consultant role drives CX strategy and transformation for clients. YOUR ROLE As a Senior Consultant in CX Transformation, you will: Design omnichannel...

A global travel platform is seeking a Senior UX Researcher to define and drive research strategy across its diverse product offerings. This role emphasizes mentoring, strategic ownership, and collaborative operations. Ideal candidates should possess extensive experience in UX research and demonstrate a strong ability to impact product direction across...

A leading travel technology company is looking for a Senior UX Researcher to shape its product vision and user experience. In this remote role, you'll drive the research strategy across various products and mentor junior researchers. We're seeking a professional with a strong record in UX research, ideally with 5+ years of experience in agile environments....