Resident Engineer
3 settimane fa
Resident Engineer (2 positions available, L3)Join Comgent as a Resident Engineer. Two L3-level positions are open.ResponsibilitiesEnd-to‑End Trouble Ticket Resolution: act as the critical bridge between the customer and L2/L3 support teams, including monitoring and ensuring SLA‑compliant ticket acceptance, executing initial case triage, assigning cases to the correct domain, and driving the resolution process to completion.Operational Excellence: provide expert guidance and hands‑on support to operations teams to maintain network stability, performance, and security during event‑time operations.Stakeholder Engagement: coordinate closely with venue managers, engineering teams, service providers, and event operations leadership to align designs and deployments with event timelines and evolving requirements.Issue Resolution: act on complex network incidents, ensuring rapid diagnosis and resolution to protect critical event services.Documentation & Handover: produce and maintain comprehensive documentation, implementation guides, and operational runbooks to support seamless handover to operations.Continuous Improvement: identify opportunities to optimize designs and processes, drawing from lessons learned in previous large‑scale event networks.Shift Schedule (CEST)Day: 06:00 – 15:00Evening: 14:00 – 23:00Night: 22:00 – 07:00Requirements5+ years in telco operations delivery, ideally in large‑scale or high‑availability environments.Proven experience designing and implementing Core & Edge networks, SD‑WAN, LAN/WLAN, and security solutions.Strong knowledge of network monitoring, incident management, and operational support processes.Ability to lead and coordinate multi‑vendor and cross‑functional teams in time‑critical projects.Excellent communication skills to interface effectively with technical teams and senior stakeholders.Preferred QualificationsPrior experience supporting international events (sports, entertainment, or similar).Certifications in relevant technologies (e.g., Cisco CCIE, Juniper JNCIP/JNCIE).Prior experience with ServiceNow.Technical CompetenciesDeep understanding of troubleshooting Core & Edge network architecture, Wi‑Fi concepts, and security integration.Proficiency with network monitoring and management tools.Ability to create and interpret network diagrams, documentation, and operational playbooks.Seniority LevelMid‑Senior levelEmployment typeContractJob FunctionEngineering and Information TechnologyIndustriesIT Services and IT Consulting#J-18808-Ljbffr
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Resident Engineer
7 giorni fa
Milano, Lombardia, Italia Black & White Engineering A tempo pienoResident Site Engineer (Mechanical) – Data Centre ProjectsAre you passionate about delivering excellence in engineering projects?At Black & White Engineering we're looking for a Resident Site Engineer to join our team and oversee MEP installations on cutting-edgeData Centre projects.About the RoleIn this client-facing position, you'll work closely with our...
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Resident Engineer
7 giorni fa
Milano, Lombardia, Italia Black & White Engineering A tempo pienoResident Site Engineer (Electrical) – Data Centre Projects – MilanAre you passionate about delivering excellence in electrical engineering projects?At Black & White Engineering, we're looking fora Resident Site Engineer (Electrical) to join our team and oversee electrical installations on cutting-edge Data Centre projects in Mila**n.About the R**oleThis...
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Resident Engineer
2 settimane fa
milano, Italia Altro A tempo pienoJoin to apply for the Resident Engineer - Mechanical role at Black & White Engineering .At Black & White Engineering we’re looking for a Resident Site Engineer to join our team and oversee MEP installations on cutting-edge Data Centre projects .About the RoleIn this client‑facing position, you’ll work closely with our design teams to ensure...
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Resident Engineer
3 settimane fa
Milano, Italia Black & White Engineering A tempo pienoJoin to apply for the Resident Engineer - Mechanical role at Black & White Engineering . At Black & White Engineering we’re looking for a Resident Site Engineer to join our team and oversee MEP installations on cutting-edge Data Centre projects . About the Role In this client‑facing position, you’ll work closely with our design teams to ensure...
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Resident Engineer
3 giorni fa
Milano, Italia Black & White Engineering A tempo pienoJoin to apply for the Resident Engineer - Mechanical role at Black & White Engineering . At Black & White Engineering we’re looking for a Resident Site Engineer to join our team and oversee MEP installations on cutting-edge Data Centre projects . About the Role In this client‑facing position, you’ll work closely with our design teams to ensure...
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Resident Engineer
3 giorni fa
milano, Italia Black & White Engineering A tempo pienoResident Engineer (Electrical)Black & White EngineeringLocationMilan, ItalyKey ResponsibilitiesSupervise electrical installations on‑site, ensuring compliance with design, specifications, and Italian regulations (CEI standards, EN norms).Collaborate with contractors, clients, and project managers to resolve issues and document deviations.Attend site...
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Resident Engineer
5 giorni fa
Milano, Italia Black & White Engineering A tempo pienoResident Engineer (Electrical) Black & White Engineering Location Milan, Italy Key Responsibilities Supervise electrical installations on‑site, ensuring compliance with design, specifications, and Italian regulations (CEI standards, EN norms). Collaborate with contractors, clients, and project managers to resolve issues and document deviations. Attend site...
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Onsite Electrical Resident Engineer
3 giorni fa
Milano, Italia Black & White Engineering A tempo pienoA leading engineering firm based in Milan is seeking a Resident Engineer (Electrical) to supervise on-site electrical installations and ensure compliance with design and regulations. This mid-senior level full-time position offers an opportunity to work on critical projects for global tech clients. The ideal candidate will have strong technical knowledge of...
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Resident Engineer
3 settimane fa
Milano, Italia Comgent A tempo pienoResident Engineer (2 positions available, L3) Join Comgent as a Resident Engineer. Two L3-level positions are open. Responsibilities End-to‑End Trouble Ticket Resolution: act as the critical bridge between the customer and L2/L3 support teams, including monitoring and ensuring SLA‑compliant ticket acceptance, executing initial case triage, assigning...
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Resident IT Technician
3 giorni fa
Milano, Italia Hemmersbach GmbH & Co. KG A tempo pienoOnsite level 2 IT support for your users in hardware and software problems - Italy - Milan - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Extensive paid training- Extra hours compensation- Flat hierarchies- Internal career development- International environment- Meal voucher- Onboarding program**Your skills**: - Good...