Marketing Customer Support Representative
2 giorni fa
Job TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal (On-site)Start Date29 January 2026Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:00 – 19:00Rotative shifts:07:00 – 16:0010:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1 / Native levelEnglish: B2 level or higherRole OverviewYou will provide B2B customer support to advertisers using the companys advertising products. The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels.This position requires strong communication skills, problem‑solving abilities, and a customer‑centric mindset.Key ResponsibilitiesActively contribute to initiatives that improve service quality and overall user experienceHandle end‑to‑end product troubleshooting and advertiser supportManage case volumes across email and chat channelsOwn customer queries and drive resolution by collaborating with internal Product Operations and Engineering teamsResolve generic, technical, and product‑related issuesEnsure high Customer Satisfaction (CSAT) by providing timely updates and clear communicationMaintain adherence to service level agreements (SLAs) and productivity targetsPartner with internal technical specialists to educate advertisers on product features and common issuesCompensation & BenefitsBase Salary: €1,000 (for 14 months)Meal Allowance: €7.63 / dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional onRetention Bonus: From December onwards, no retention bonus for Search Engine and Website Solutions projectsNote: Welcome Bonus is not part of the fixed salary and depends on meeting attendance conditions.Relocation SupportIf interested send me your English CV to email.#J-18808-Ljbffr
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Marketing Customer Support Representative
2 giorni fa
Milano, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages...
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Marketing Customer Support Representative
4 giorni fa
Milano, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages...
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Marketing Customer Support Representative
4 giorni fa
Via Milano, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1):Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts:07:00 – 16:00 10:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts 2 Rotative Days OffLanguages...
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Marketing Customer Support Representative
4 giorni fa
Via Milano, Italia Cross Border Talents A tempo pienoJob TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal (On-site)Start Date29 January 2026Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours: 07:00 – 19:00Rotative shifts:07:00 – 16:0010:00 – 19:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1...
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Customer Support Representative
1 settimana fa
Milano, Italia Essence Coaching Group A tempo pienoCustomer Support Representative – Spanish & EnglishAre you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting?We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria.This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
2 settimane fa
milano, Italia Altro A tempo pienoCustomer Support Representative – Spanish & EnglishAre you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
2 settimane fa
Milano, Italia Essence Coaching Group A tempo pienoCustomer Support Representative – Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic,...
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Marketing Customer Support Representative
3 giorni fa
Milano, Italia Cross Border Talents A tempo pienoJob TitleMarketing Customer Support Representative (Italian & English)LocationLisbon, Portugal(On-site)Start Date29 January ****Working HoursInitial Schedule (Phase 1):Monday to SundayOperating hours:07:*******:00Rotative shifts:07:*******:0010:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages RequiredItalian: C1 / Native...
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Junior Customer Support Representative
2 giorni fa
Milano, Italia Carriere Italia s.r.l. A tempo pienoCarriere Italia, società che dal 2004 affianca i professionisti nei processi e percorsi di ricerca e selezione, training e coaching, ricerca per azienda internazionale operante nel settore dei sistemi di pagamento un/una **Posizione**: Junior Customer Support La risorsa sarà inserita presso lo store di Milano, ubicato in zona San Babila la risorsa si...
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Bilingual Marketing Support
3 giorni fa
Milano, Italia Cross Border Talents A tempo pienoA recruitment agency is seeking a Marketing Customer Support Representative in Milan to provide B2B customer support for advertisers using their products.The role focuses on product troubleshooting, customer education, and ensuring a high level of customer satisfaction.Candidates must be fluent in Italian and English, possess strong communication and...
