Junior Customer Care Professional
3 settimane fa
Junior Customer Care Professional (Full Time - Temporary 6 Months) Join to apply for the Junior Customer Care Professional (Full Time - Temporary 6 Months) role at American Express At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The role of Customer Care Professional includes the management of inbound calls of American Express customers. The goal is to meet and exceed customer expectations and provide a high-quality consulting service in compliance with corporate standards and objectives. Responsibilities Respond quickly and accurately to customer questions and issues. Offer customers outstanding solutions. Drive the highest levels of customer satisfaction and engagement. Suggest new ways to improve processes and customer care. Minimum Qualifications A passion for customer service with exceptional listening and relationship building skills. Strong verbal communication and engagement skills: professional, clear and friendly. Team playing spirit, while able to take initiative and work independently. Self‑motivated and positive thinker, creative and analytical. Ability to retain a substantial amount of product information, policies and procedural guidelines. Ability to respond expertly to adverse situations in a pressured environment, making quick and accurate decisions when faced with problems such as heavy call volumes, system difficulties and other challenges. Productive and results focused. Confident in giving and receiving feedback and in working to set targets. Previous experience in telemarketing or a call center environment is beneficial but not essential. Willingness to work in a shift pattern. Proficiency in English and Italian, both written and spoken, is mandatory. Role is based in Rome. Employment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions. Benefits Competitive base salaries Bonus incentives Support for financial‑well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Seniority level Entry level Employment type Temporary Job function Other #J-18808-Ljbffr
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Junior Customer Care Representative
3 settimane fa
WorkFromHome, Italia Satispay A tempo pienoJunior Customer Care Representative - Satispay About Satispay Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, our focus has moved even further to shape the future of money. We empower millions of people with a shared purpose to tackle big challenges. We move quickly, think boldly, and trust...
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Bilingual Junior Customer Care Pro – Hybrid
3 settimane fa
WorkFromHome, Italia Satispay A tempo pienoA fintech company in Milan is seeking a Junior Customer Care Representative to provide excellent support and resolve customer inquiries. The role demands previous customer care experience and exceptional communication skills in Italian and English. Candidates should possess strong time-management and problem-solving abilities, adapting swiftly to challenges....
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Entry-Level Customer Care Specialist — Rome
3 settimane fa
WorkFromHome, Italia American Express A tempo pienoA leading financial service provider is seeking a Junior Customer Care Professional for a full-time temporary role in Rome. This position involves managing inbound calls to ensure exceptional customer satisfaction and engagement. The ideal candidate will demonstrate passion for customer service, strong communication skills in English and Italian, and ability...
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Customer Care Specialist
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WorkFromHome, Italia Fineco Bank A tempo pienoCustomer Care Specialist Join to apply for the Customer Care Specialist role at Fineco Bank . Company Description Fineco Bank is a leading European bank with a 20-year history and a fully digital DNA with a branchless approach since the start. It offers one‑stop solutions that include trading, investment and payment services through a 100% proprietary...
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Specialista Customer Care Assicurativo
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Operatore Customer care/BDC
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WorkFromHome, Italia Gruppo Brandini A tempo pienoBrandini S.p.A. ricerca risorse da inserire all’interno del team Customer Care / Business Development Center presso la sede di Osmannoro (Firenze). La selezione è aperta per i seguenti ambiti: Servizio Clienti BDC Commerciale (Vendita) BDC Officina / Assistenza In fase di selezione verrà valutato l’ambito di inserimento più idoneo in base al profilo...
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Customer Care
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WorkFromHome, Italia Gruppo Brandini A tempo pienoUn'azienda leader nel settore automobilistico cerca risorse per il team Customer Care / Business Development Center a Sesto Fiorentino. Il candidato ideale ha esperienza in customer care, ottime capacità comunicative e predisposizione al lavoro in team. Offriamo un contratto a tempo determinato full-time, buoni pasto, e la possibilità di smart working un...
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Customer Care Fiammingo Ottimo...
4 giorni fa
WorkFromHome, Italia Adecco A tempo pienoCustomer care fiammingo ottimo... adecco•VIMODRONE, Milano, IT Descrizione dell’offerta di lavoro Adecco Italia S.p.a, Milano Contact Center, ricerca per azienda cliente nel settore automotive sito a Vimodrone, Addetti/e al customer care e al back office part time, con ottimo fiammingo. Le risorse ideali dovranno possedere buone doti comunicative e...
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Post-Sales Customer Care Coordinator – Remote
3 settimane fa
WorkFromHome, Italia Synergie Italia S.p.a. A tempo pienoUn'agenzia di recruiting cerca un Customer Service Coordinator a San Giuliano Milanese. La figura si occuperà della gestione delle attività di back office e della supervisione dei centri di assistenza. È richiesta un'ottima conoscenza dell'inglese e esperienza nel customer care. Il contratto iniziale è di 6 mesi con possibilità di assunzione diretta e...
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Customer Care
2 settimane fa
WorkFromHome, Italia PASSIONE BEAUTY A tempo pienoUn'azienda leader nel settore della cosmetica sta cercando un Customer Care Specialist per supportare e ottimizzare l'esperienza del cliente. Il candidato collaborerà con vari team, gestirà il sistema di ticketing HubSpot e contribuirà a migliorare continuamente la customer satisfaction. Richiesta esperienza di almeno 3 anni in e-commerce, buona...
