Junior Customer Services
2 giorni fa
Amilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement.Thanks to our proprietary technology and innovative approach, we transform gift cards into valuable tools for companies, retailers and brands, creating new opportunities for incentive, engagement and monetization.To strengthen our growth, we are looking for a Junior Customer Services (Fixed-term - 1 year) to join our Operations team. The ideal candidate will be responsible for managing and supporting assigned B2B clients , ensuring a seamless experience by addressing their needs, resolving issues, and fostering long-term relationships. This role requires a proactive approach to risk management and problem-solving, acting as the main point of contact for client inquiries related to our services.28313; Key Responsibilities:Support and manage assigned B2B clients , ensuring high levels of satisfactionAddress client requests and resolve issues through ERP, ticketing tools, CRM, chat, and phoneIdentify risks, anticipate potential problems, and take proactive measuresMaintain and enhance client relationships, ensuring seamless communicationCollaborate with internal teams to improve overall service qualityRequirements :Fluency in Italian and English (B2 level)Strong problem-solving mindset with a client-first approachExcellent organizational skills and ability to multitask effectivelyPrevious experience in client management or customer supportProficiency in Microsoft Office, particularly ExcelPreferred:Experience in the E-Gift Card, loyalty, or incentive industryKnowledge of additional languages (Spanish, French, German, Polish, Czech, Romanian, Portuguese)Background or interest in economics, marketing, or financeAre you the right person for this role? Apply now here on LinkedIn and join the Amilon team
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Customer Services
1 settimana fa
Milano, Italia Kelly Services A tempo pieno**Job description**: Kelly per società di servizi alle aziende ricerca: **Customer Services** La risorsa sarà inserita nell' Area Business Services di Milano e si occuperà delle attività sommariamente descritte: - Inserimento e gestione ordini (web ed ordinari) - Gestione anagrafiche - Controllo condizioni commerciali, aggiornamento listini, schede...
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Customer service specialist
2 settimane fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue. Responsibilities Manage sales orders from their reception until the...
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Customer Services Junior
2 settimane fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy. With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer Services Junior
1 settimana fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer services junior
7 giorni fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer services junior
7 giorni fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology...
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Customer Services Junior
5 giorni fa
Milano, Italia Amilon A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement.Thanks to our proprietary technology and...
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Customer Services Junior
1 giorno fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy. With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology and...
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Customer Services Junior
24 ore fa
Milano, Italia AMILON A tempo pienoAmilon is the company that revolutionized the digital gift card market, introducing them first in Italy . With headquarters in Italy and offices in Poland and Spain, today we are not just a gift card reseller, but a Digital Value enabler operating in three strategic areas: Reselling, Processing and Media & Engagement. Thanks to our proprietary technology...
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Customer Service Specialist
1 settimana fa
Milano, Italia Customer Services & Call Center A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed.Act as the customer's Single Point of Contact for every non-commercial issue.ResponsibilitiesManage sales orders from their reception until the product...
