Customer Expansion Team Leader
1 settimana fa
Job Description Reporting directly to our COO, you will be the core of our expansion strategy. You won't just be a manager, but a strategic coach tasked with maximizing the customer lifecycle and value. Key Responsibilities As the Sales Upsell Leader, you will be primarily responsible for : Leading and motivating a team of Customer Expansion Specialists, ensuring high performance and a quality commercial approach Defining the Upsell strategy across various client segments, optimizing processes and minimizing the churn rate. Promoting a consultative sales model, helping doctors understand the value of the proposed solutions and how they can impact their business. Analyzing portfolio data, identifying growth opportunities and areas for improvement. Working closely with Marketing, Customer Success, and Product to create effective campaigns, initiatives, and materials. Monitoring weekly and monthly KPIs, ensuring accurate forecasting. Qualifications We are looking for 3–5 years of experience in sales / customer expansion roles (upselling, inside sales, account management). Ability to lead teams and improve performance through coaching, processes, and analysis. Experience in SaaS, digital, or tech environments. Analytical skills and familiarity with KPIs, metrics, and CRM (Hubspot / Salesforce). Professional knowledge of English language. Nice to Have 1–2 years of experience managing goal-oriented teams focused on business objectives. Experience selling marketing products (e.g., Google Ads). Interest in the healthcare sector. Additional Information What we offer : Total compensation aligned with your experience. Uncapped commission plan. Welfare for you and your family. Ticket restaurants. Smartworking policy 50%, based in Rome. Key role in a fast-growing, high-impact company. Selection process : Phone / video screening with HR. Interview with Customer Expansion Team Leader. Interview with COO. Interview with CEO. #J-18808-Ljbffr
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SaaS Customer Growth
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WorkFromHome, Italia Miodottore A tempo pienoA prominent healthcare technology company in Rome is seeking a Sales Upsell Leader to drive their customer expansion strategy. The role involves leading a team of specialists, developing upsell strategies, and enhancing customer relationships through analytical insights. Ideal candidates will possess 3–5 years of sales experience, particularly within SaaS...
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Expansion Manager
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WorkFromHome, Italia NORMAL AS A tempo pienoNORMAL is looking for an ambitious and driven Expansion Manager with strong knowledge of the Italian commercial real estate market and retail landscape. As our new Expansion Manager, you’ll be joining us at a fun and exciting time, with a unique opportunity to help shape our journey, since we have big plans for our store roll out in Italy. Areas of...
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Expansion Manager
2 settimane fa
WorkFromHome, Italia NORMAL AS A tempo pienoNORMAL is looking for an ambitious and driven Expansion Manager with strong knowledge of the Italian commercial real estate market and retail landscape. As our new Expansion Manager, you’ll be joining us at a fun and exciting time, with a unique opportunity to help shape our journey, since we have big plans for our store roll out in Italy. Areas of...
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Team Leader Customer Care
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WorkFromHome, Italia Page Personnel Italia SPA A tempo pienoAzienda Azienda operante nel settore dei servizi Offerta La risorsa, inserita nel ruolo di Team Leader Customer Care, gestirà un team di 4 persone. Sarà il punto di riferimento per i responsabili degli altri team con cui collaborerà a stretto contatto per il miglioramento dei processi operativi. Si occuperà, inoltre, delle seguenti attività assistenza...
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Customer Success Team Leader
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WorkFromHome, Italia Edenred France A tempo pienoFaites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos...
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Customer Service Team Leader
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WorkFromHome, Italia Adecco Italia spa A tempo pienoInformazioni sul Lavoro Funzione: Responsabile Customer Service Categoria: Marketing / Comunicazione / Media / Giornalismo Luogo di lavoro: Italia, Italia Per azienda cliente leader italiano nei Servizi IT&Infrastracture per Consumer, Enterprise & Business ricerchiamo un/una Team Leader Service Desk - Lingua Francese La risorsa sarà inserita con il ruolo di...
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Customer Success Manager
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WorkFromHome, Italia Soldo A tempo pienoSoldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By...
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RWA Tokenization Expansion Manager – Global Partnerships
1 settimana fa
WorkFromHome, Italia Tether Operations Limited A tempo pienoA leading financial technology firm is seeking an Expansion Manager to join the RWA Tokenization Expansion Team. This role involves managing client onboarding, partnerships, and ensuring the smooth execution of projects across digital assets and institutional finance. Ideal candidates will have 3-5 years of relevant experience and a strong understanding of...
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Expansion Manager
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WorkFromHome, Italia Tether Operations Limited A tempo pienoA leading financial technology firm is seeking an Expansion Manager to join their RWA Tokenization Expansion Team in Milan, Italy. In this role, you will manage client onboarding and partnerships within the dynamic field of digital assets and tokenization. The ideal candidate will have 3-5 years of experience in finance, strong analytical skills, and the...
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Customer Service Team Lead
2 settimane fa
WorkFromHome, Italia CHEP A tempo pienoPlease note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions. Fluent level of English and Italian is required. Please submit your CV in English. As a CSO Team Leader you will be a team coach and you will be responsible to co‑ordination and development to provide...
