Customer Relationship Specialist
7 giorni fa
Join to apply for the Customer Relationship Specialist role at G company.Continue with Google1 month ago Be among the first 25 applicantsWhere passion meets opportunityThe best of your adventures is the one you have yet to sailJob PurposeMSC Cruises is the world’s third-largest cruise brand and a leader in Europe, South America, the Gulf region, and Southern Africa. It has a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is part of MSC Group, a Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. The company operates a modern fleet of 22 cruise ships, with three new vessels launching in 2025, 2026, and 2027.We are seeking a Customer Relationship Specialist to join our CRM Department, reporting to the Team Leader. The role involves supporting marketing automation and tactical campaigns in the post-booking phase.Key AccountabilitiesDesign, schedule, test, and deploy marketing automation campaigns, including one-shot, recurring, triggered, and dynamic campaigns.Build and deploy email campaigns, editing copy, verifying layout, links, and dynamic content.Review campaign performance and collaborate with the team to improve results.Report key metrics weekly and monthly to stakeholders.Troubleshoot technical issues, list segmentation, and other email execution aspects.Qualifications, Experience, and SkillsMinimum 2 years of experience in campaign management and guest engagement.Proficiency in English and at least one additional European language (Italian, Portuguese, German, Spanish, French).Good knowledge of Microsoft Office tools.Familiarity with marketing automation tools (e.g., Marketo, AJO, Braze, Salesforce Marketing Cloud) is a plus.Knowledge of Adobe Photoshop is preferred.Background in Digital Marketing or CRM is advantageous.Self-motivated with proactive teamwork skills.Strong organizational skills and attention to detail.Visa requirementsRight to work in Italy.Our commitmentWe value diverse perspectives and foster an inclusive environment where everyone feels respected and empowered. We are committed to making a positive impact on our guests, employees, and planet.Ready to turn your passion into something extraordinary? Join MSC Cruises and start your journey todaySeniority levelEntry levelEmployment typeFull-timeJob functionOtherReferrals increase your chances of interviewing at G company by 2x.Get notified about new Customer Relationship Specialist jobs in Naples, Campania, Italy.#J-18808-Ljbffr
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Customer Relationship Specialist
6 giorni fa
Casalnuovo di Napoli, Italia Altro A tempo pienoJoin to apply for the Customer Relationship Specialist role at G company .Continue with Google1 month ago Be among the first 25 applicantsWhere passion meets opportunityThe best of your adventures is the one you have yet to sail!Job PurposeMSC Cruises is the world's third-largest cruise brand and a leader in Europe, South America, the Gulf region, and...
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Customer Relationship Specialist
5 giorni fa
Casalnuovo di Napoli, Italia G Company A tempo pienoJoin to apply for the Customer Relationship Specialist role at G company.Continue with Google1 month ago Be among the first 25 applicantsWhere passion meets opportunityThe best of your adventures is the one you have yet to sail!Job PurposeMSC Cruises is the world's third-largest cruise brand and a leader in Europe, South America, the Gulf region, and...
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Customer Relationship Specialist
1 settimana fa
Casalnuovo di Napoli, Italia Altro A tempo pienoJoin to apply for theCustomer Relationship Specialistrole atG company .Continue with Google1 month ago Be among the first 25 applicantsWhere passion meets opportunityThe best of your adventures is the one you have yet to sail!Job PurposeMSC Cruises is the world's third-largest cruise brand and a leader in Europe, South America, the Gulf region, and Southern...
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Customer Relationship Specialist
2 giorni fa
Napoli, Italia G company A tempo pienoJoin to apply for the Customer Relationship Specialist role at G company . Continue with Google 1 month ago Be among the first 25 applicants Where passion meets opportunity The best of your adventures is the one you have yet to sail! Job Purpose MSC Cruises is the world’s third-largest cruise brand and a leader in Europe, South America, the Gulf region,...
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Customer Relationship Manager
2 giorni fa
Napoli, Italia Smart Zero A tempo pieno**Customer Relationship Manager**: Se sei alla ricerca di una nuova sfida professionale e ti piace lavorare in un ambiente innovativo e dinamico, questa potrebbe essere lopportunità che fa per te. Siamo unazienda leader nel settore Proptech, ovvero lapplicazione delle tecnologie digitali al mercato immobiliare. La nostra missione è quella di offrire con la...
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CUSTOMER CARE SPECIALIST
1 settimana fa
Casalnuovo di Napoli, Italia NPE SRL - H&T Group A tempo pienoCUSTOMER CARE SPECIALIST La risorsa, riportando al Sales Director, avrà il compito di garantire un servizio clienti efficace, gestendo il flusso delle informazioni interne e rispondendo in modo tempestivo e accurato alle richieste dei Clienti.Attività principali:Gestire la relazione con il Cliente, assicurando chiarezza e rapidità nelle comunicazioni e...
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Relationship Banking Specialist
7 giorni fa
napoli, Italia Bank of America A tempo pienoA leading financial services provider in Campania, Italy, is seeking a Client Engagement Specialist. This role involves educating and assisting clients with transactions through self-service resources like mobile and online banking, while also processing cash transactions. The ideal candidate will have strong interpersonal skills, the ability to identify...
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Lisbon-Based Italian Customer Support Specialist
4 giorni fa
Casalnuovo di Napoli, Italia FH Collective Academy A tempo pienoA leading customer support company is seeking a Customer Support Specialist for the Italian market in Lisbon. Responsibilities include assisting customers via phone, email, and chat, providing troubleshooting support, and collaborating with teams for complex issues. Ideal candidates are fluent in Italian, have excellent communication skills, and are ready...
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Sales Specialist
16 ore fa
Casalnuovo di Napoli, Italia ABB A tempo pieno**Sales Specialist - Sicily Area**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Customer Care Specialist
4 giorni fa
Napoli, Italia RCM A tempo pienoL'azienda RCM SRLS sita in Qualiano(Napoli) operante nel settore di Commercio Online, cerca la figura di Customer Care Specialist ( assistenza clienti) da inserire in organico. Requisiti richiesti: - Esperienza pregressa in altre aziende operanti nel settore Logistico e/o Commercio Online come customer care specialist (assistenza clienti). Cosa farai...
