Customer Service Representative
4 settimane fa
The customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders, overseeing the transports, invoicing, answering e-mails and many more interesting tasks are part of the daily job. Providing after‑sales services and upkeeping of various record systems round it off.ResponsibilitiesPrepare customer quotations in cooperation with sales and technical teamClarify product details, amounts and delivery dates with customers & sales representativesOrder entry, order confirmation to clients and order trackingFollow‑up with planning on improving dates if not in line with request dateClose follow‑up with finance on receiving advanced paymentsTracking inventoryStrong understanding of order requirements and logistics, schedule changes and urgent ordersCoordinate and evaluate shipping requirements with customersUpdating records in various systemsFollow‑up on timely dispatch of Make & Ship orders and execute necessary release of Make & Hold orders to be shipped based on customer requests / consignment warehouse and aged inventoryPrepare necessary export documentation for customs clearance based on delivery and
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Customer Service Representative
4 settimane fa
Merone, Italia Albany International Corp. A tempo pienoThe customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders,...
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Customer Service Representative
2 settimane fa
Merone, Italia Albany International Corp. A tempo pienoThe customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders,...
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Customer Service
4 settimane fa
Merone, Italia Albany International Corp. A tempo pienoA leading international company in Merone, Italy seeks a customer service representative. The role involves providing exceptional service by managing customer inquiries, processing orders, and ensuring satisfaction. Ideal candidates are fluent in English and Italian, have strong organizational skills, and a background in commercial education. Join our...
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Customer service representative
2 settimane fa
Ca' Merone, Italia Albany International Corp. A tempo pienoThe customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders,...
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Customer Service Associate
3 settimane fa
Merone, Italia beBeeCustomerService A tempo pienoCustomer Service Associate Job Description The primary function of a customer service associate is to act as the central hub of information between customers, sales, technical teams, and other stakeholders. As a key member of our team, you will be responsible for delivering exceptional customer service by addressing inquiries, resolving concerns, and...
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Evening Customer Service Centre Advisor
4 settimane fa
Merone (CO), Italia Albany International Corp. A tempo pienoThe customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders,...
