EBS Customer Service Agent
2 giorni fa
- About us and about the role Ecolab is looking for a Customer Service Agent with Italian and English. This role is very important as you'll be providing customer service support to Ecolab external and internal customers to make sure that our clients are well supported with excellent decision making' business communication' fast response time' and accurate information. Ecolab Customer Service Associates are the first point of contact for our internal and external customers' this is why the ideal candidate for this role will require analytical skills to process various non-standard inbound requests and general inquiries submitted via fax' e-mail' phone or web. What You Will Do: - Address on average 30 - 60 inbound inquiries each day from internal &, external customers while following department guidelines, - Handle inbound and outgoing phone calls, - Manage orders via e-mail and phone, - Track and trace order-related inquiries, - Accept and process transactions in SAP/CRM, - Process customer confirmations and investigate shipment status, - Interface with other departments to resolve problems related to order to cash cycle, - Achieve target goals for daily deadlines and monthly order quality. What you will need: - High school diploma or equivalent, - Language knowledge: Fluent in Italian (C2) and advanced level of English (minimum B2), - Good MS Office skills, - Strong customer orientation, - Effective business writing in a professional and friendly approach, - Good problem-solving and decision-making abilities, - Embrace repetition of core job duties in a fast-paced environment, - Minimum 6 months of customer service experience is considered an advantage, - Experience using Customer Service software or/and SAP is considered an advantage, - No immigration sponsorship offered for this role. What's in it For You: - Make a difference: Join us and be part of a stable' growing' global Fortune 500 company where future matters. - Work life balance: Enjoy a hybrid working mode. - We see you: Be recognized for meeting goals' and secure opportunities for advancement. - Learning and trainings: Sharpen your professional business acumen. - Benefits: cafeteria' medical' dental' vision subscription' stock purchase plan' language learning options and more
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EBS Customer Service Agent
2 giorni fa
Agrigento, Provincia di Agrigento, Italia Ecolab A tempo pieno- About us and about the role Ecolab is looking for a Customer Service Agent with Italian and English. This role is very important as you'll be providing customer service support to Ecolab external and internal customers to make sure that our clients are well supported with excellent decision making' business communication' fast response time' and accurate...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent looking to relocate to Greece!As a vital member of our team' you will provide high-quality support to our Italian-speaking clients' assisting them with their inquiries and ensuring their needs are met effectively.This position comes with a fully...
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Agrigento, Provincia di Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent looking to relocate to Greece! As a vital member of our team' you will provide high-quality support to our Italian-speaking clients' assisting them with their inquiries and ensuring their needs are met effectively. This position comes with a fully...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent looking to relocate to Greece! As a vital member of our team' you will provide high-quality support to our Italian-speaking clients' assisting them with their inquiries and ensuring their needs are met effectively. This position comes with a fully...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy Bulgaria is excited to offer a unique opportunity for an Italian Customer Service Agent at a leading logistics company in Greece.This role includes fully paid relocation' making it an excellent chance for those looking to advance their careers while experiencing a new culture.As an Italian Customer Service Agent' you will be responsible...
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Agrigento, Provincia di Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy Bulgaria is excited to offer a unique opportunity for an Italian Customer Service Agent at a leading logistics company in Greece. This role includes fully paid relocation' making it an excellent chance for those looking to advance their careers while experiencing a new culture. As an Italian Customer Service Agent' you will be responsible...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy Bulgaria is excited to offer a unique opportunity for an Italian Customer Service Agent at a leading logistics company in Greece. This role includes fully paid relocation' making it an excellent chance for those looking to advance their careers while experiencing a new culture. As an Italian Customer Service Agent' you will be responsible...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy Bulgaria is excited to announce a vacancy for an Italian Speaking Customer Service Agent for a leading Financial Services Company in Greece.In this pivotal role' you will support our Italian-speaking clients with their financial inquiries' ensuring they receive top-quality service and guidance on our various financial products and...
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Agrigento, Italia Mercier Consultancy Europe A tempo pienoMercier Consultancy Bulgaria is excited to offer a position for an Italian Speaking Customer Service Agent within our Logistics Company team' based in beautiful Greece.In this critical role' you will provide exceptional support to our Italian-speaking customers in the logistics and transportation sector.Your responsibilities will include managing inquiries...
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Customer Service agent with Italian
2 giorni fa
Agrigento, Italia Capita plc A tempo pienoAs a Customer Service Advisor at Capita' you will join a team of people dedicated to supporting our customers. Your responsibilities will include: providing comprehensive customer service at the highest level' handling telephone and email enquiries' as well as promoting products and offers in line with customer needs. Job title: Customer Service agent with...
