Guest Relations

DescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...

Job DescriptionOur Guest Relations Manager will be act as a representative of the hotel management and handle all Guest relations’ matters, achieving the highest satisfaction of our Guests. She/he will orient the Guests in the remarkable heritage of La Minerva, historic Hotel founded in the XIX century in a stunning palace of the XVII century in piazza...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Guest Relations and Quality Director - Anantara Palazzo Naiadi Rome HotelFull-time A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to...

Public Relations Manager Employerland, on behalf ofOrient Express La Minerva , a prestigious 5 stars luxury hotel located in the heart ofRomeand part of theArsenale Group , leader in the luxury hospitality and luxury travel industry, is seeking a highly motivated and experiencedPublic Relations Managerto be responsible for developing and implementing...

Job Description In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat,...

POSITION SUMMARY Taking care of all guest requests, questions, or concerns in order to make the guests experience the best possible. Contact and collaborate with appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room...

At the St. Regis Rome we are looking for an enthusiastic candidate for our Butler Service Desk, for temporary contract. Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD...

Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express embodies the refined nomadic spirit of travel, inviting...

WHERE GOOD THINGS COME TOGETHER Change everything you thought you knew about hotels and working in one. EDITION is an unexpected, refreshing collection of one-of-a-kind hotels. The first truly global luxury lifestyle hotel brand. EDITION delivers a delicate balancing act of polish with personality, perfectionism with individualism, and comfort with...

Company Description ABOUT ORIENT EXPRESS  Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and be part of the opening Team of the beautiful Radisson Collection, Roma Antica to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy...

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and be part of the opening Team of the beautiful Radisson Collection, Roma Antica to Make Every Moment Matter! where our guests can relax and enjoy the experience!  Our first class Guest Relations Team is the heart of the house, providing a warm welcome and...

Chapter Roma è alla ricerca di un Night Manager da inserire nell''organico del Front Office. Il/La candidato/a deve avere una precedente esperienza nello stesso ruolo di almeno 1 anno, essere fluente in inglese e in un''altra lingua.Deve avere spiccate doti di Guest Relationist per rappresentare al meglio le caratteristiche del brand Chapter e avere le...

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true...

Company Description ABOUT ORIENT EXPRESS  Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

Descrizione dell'azienda ABOUT ORIENT EXPRESS  Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...

Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent...

The St. Regis Rome is casting for a Front Desk Agent, seasonal temporary contract, who will be part of a team of high-level professionals focused on providing an exquisite stay to our guests. About us Introduced to Roman society in 1864, the architecturally iconic St. Regis Rome is located in one of the city's most impressive palazzos. The pioneer...

POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and...