Guest Relations Agent
1 mese fa
POSITION SUMMARY
Taking care of all guest requests, questions, or concerns in order to make the guests experience the best possible. Contact and collaborate with appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.-
Guest Relations Manager
7 giorni fa
Rome, Italia Aleph Rome Hotel, Curio Collection by Hilton A tempo pienoDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
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Guest Relations
1 settimana fa
Rome, Italia Singer Palace Hotel A tempo pienoSinger Palace Hotel 5***** in centro a Roma ricerca:– Guest RelationsCon esperienza in Hotel 5 stelle;Ottima conoscenza della lingua inglese.Inviare CV via email.
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Public Relations Manager
7 giorni fa
Rome, Italia Arsenale Group A tempo pienoPublic Relations Manager Employerland, on behalf ofOrient Express La Minerva , a prestigious 5 stars luxury hotel located in the heart ofRomeand part of theArsenale Group , leader in the luxury hospitality and luxury travel industry, is seeking a highly motivated and experiencedPublic Relations Managerto be responsible for developing and implementing...
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Public Relations Manager
1 mese fa
Rome, Italia Accor A tempo pienoCompany Description ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...
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Night Manager
2 giorni fa
Rome, Italia Hotel Chapter Roma A tempo pienoChapter Roma è alla ricerca di un Night Manager da inserire nell''organico del Front Office. Il/La candidato/a deve avere una precedente esperienza nello stesso ruolo di almeno 1 anno, essere fluente in inglese e in un''altra lingua.Deve avere spiccate doti di Guest Relationist per rappresentare al meglio le caratteristiche del brand Chapter e avere le...
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Receptionist - Front Desk Agent
1 mese fa
Rome, Italia Soho House A tempo pienoWho We Are…We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...
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Room Division Manager
2 giorni fa
Rome, Italia Accor A tempo pienoCompany Description ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...
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Rooms Division Manager
2 giorni fa
Rome, Italia Accor A tempo pienoDescrizione dell'azienda ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...
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Credit Collection Agent
2 giorni fa
Rome, Italia FlexCar A tempo pienoFlexAuto is growing rapidly, and we are looking for a Credit Collection Agent to join our team in our offices at Rome, Italy. This is a unique opportunity for an entry-level position within the fastest growing Greek scale-up company and one of the fastest in Europe.Who We AreFlexCar is more than a car leasing company. We redefine the way consumers own a car...
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Wellness Manager
3 giorni fa
Rome, Italia Auberge Resorts, LLC A tempo pienoCollegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent...
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Chef de rang
2 settimane fa
Rome, Italia St. Regis Hotels & Resorts A tempo pienoPOSITION SUMMARY Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal...
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Rome, Italia Belmond Management Limited A tempo pienoRooms Division Manager | Grand Hotel Timeo, A Belmond HotelGrand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from...
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Director of Sales
2 giorni fa
Rome, Italia Rome Marriott Grand Hotel Flora A tempo pienoLeads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.CANDIDATE PROFILEEducation and Experience• 2-year degree from an...
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Executive Office Coordinator Temporary
2 settimane fa
Rome, Italia Westin Hotels & Resorts A tempo pienoPOSITION SUMMARY Transmit information or documents using a computer or mail . Operate standard office equipment other than computers. Open, read and prepare answers to routine letters. Attach appropriate files to incoming correspondence requiring replies. Distribute meeting minutes to appropriate individuals Prepare letters, memos, and other documents using...
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Agent-At Your Service
1 mese fa
Rome, Italia Bulgari Hotels & Resorts A tempo pienoType de Poste Non-Management Utiliser le standard téléphonique afin de répondre aux appels téléphoniques des clients. Traiter les demandes de réveil téléphonique, de filtrage des appels et les autres demandes liées aux appels téléphoniques. Aviser les clients des messages reçus (par ex. message vocal, courrier, fax) en leur absence et les...
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Pool Supervisor Season 2024
3 giorni fa
Rome, Italia Belmond Management Limited A tempo pienoSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. For our season, we are looking for a Pool...
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Commercial Director
2 giorni fa
Rome, Italia Hilton Hotels Corporation A tempo pienoThe Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels...
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Commis di Sala
2 settimane fa
Rome, Italia W Hotels A tempo pienoAdditional Information SeasonalJob Number Job Category Food and Beverage & CulinaryLocation W Rome, / Via Liguria, Rome, Città Metropolitana di Roma, Italy VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management W Rome is casting for a Seasonal Commis Di Sala. About us W Rome redefines the luxury hotel scene of the...
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Sales Manager
2 settimane fa
Rome, Italia Edition Hotels A tempo pienoJOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales...