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Guest Relations and Quality Director
3 settimane fa
Full-time A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience. • College diploma in hotel management or related field • Previous experience in Front Office or Guest Services • Good Communication skills • Experience with Front Office Systems • Good English skills, both written and spoken Join our positive and vibrant team and be rewarded with these team benefits: Ticket Restaurant Discounts on accommodation across all Minor Hotel brands Discount when you visit any of our restaurants, cafes and bars
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Guest Relations and Quality Director
3 settimane fa
Rome, Italia Minor Hotels Group A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Guest Relations Manager
1 mese fa
Rome, Italia Aleph Rome Hotel, Curio Collection by Hilton A tempo pienoDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
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Guest Relations Manager
1 settimana fa
Rome, Italia Aleph Rome Hotel, Curio Collection by Hilton A tempo pienoDescriptionA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
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Guest Relations Manager
2 settimane fa
Rome, Italia ORIENT EXPRESS A tempo pienoJob DescriptionOur Guest Relations Manager will be act as a representative of the hotel management and handle all Guest relations’ matters, achieving the highest satisfaction of our Guests. She/he will orient the Guests in the remarkable heritage of La Minerva, historic Hotel founded in the XIX century in a stunning palace of the XVII century in piazza...
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Guest Relations Manager
2 settimane fa
Rome, Italia ORIENT EXPRESS A tempo pienoJob DescriptionOur Guest Relations Manager will be act as a representative of the hotel management and handle all Guest relations’ matters, achieving the highest satisfaction of our Guests. She/he will orient the Guests in the remarkable heritage of La Minerva, historic Hotel founded in the XIX century in a stunning palace of the XVII century in piazza...
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Guest Service and Quality Manager
2 mesi fa
Rome, Italia Page Personnel A tempo pienoConducts monthly audit to ensure compliance with company and brand standards.Assists with company-wide implementation of company practices.Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.Ensures that management practices at all levels are aligned with quality tools by providing...
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Guest Service and Quality Manager
2 settimane fa
Rome, Italia Page Personnel A tempo pienoConducts monthly audit to ensure compliance with company and brand standards.Assists with company-wide implementation of company practices.Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.Ensures that management practices at all levels are aligned with quality tools by providing...
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Guest Relations and Quality Director
3 settimane fa
Rome, Italia Anantara A tempo pienoJob Description In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat,...
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Director, Quality Assurance and Improvement
4 settimane fa
Rome, Italia Breaking Ground A tempo pienoBreaking GroundDirector, Quality Assurance and ImprovementNew York ,New YorkApply NowDirector, Quality Assurance and Improvement 505 8th Ave, New York, NY 10018, USA Tuesday, May 14, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York...
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Guest Relations Host
2 settimane fa
Rome, Italia Eram Talent A tempo pienoEram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia. As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences. Below are the listed job roles for the ideal candidate : Interact...
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Director of Employer Relations
4 settimane fa
Rome, Italia The Trustees of Columbia University in the City of New York A tempo pienoThe Trustees of Columbia University in the City of New YorkDirector of Employer RelationsNew York ,New YorkApply NowThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range...
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Guest Relations Agent
2 mesi fa
Rome, Italia Edition Hotels A tempo pienoPOSITION SUMMARY Taking care of all guest requests, questions, or concerns in order to make the guests experience the best possible. Contact and collaborate with appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room...
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Guest Relations
1 mese fa
Rome, Italia Singer Palace Hotel A tempo pienoSinger Palace Hotel 5***** in centro a Roma ricerca:– Guest RelationsCon esperienza in Hotel 5 stelle;Ottima conoscenza della lingua inglese.Inviare CV via email.
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Guest Experience Expert
3 settimane fa
Rome, Italia Marriott International A tempo pienoAt the St. Regis Rome we are looking for an enthusiastic candidate for our Butler Service Desk, for temporary contract. Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD...
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Senior Director
3 settimane fa
Rome, Italia The Jewish Board of Children and Family Services A tempo pienoThe Jewish Board of Children and Family ServicesSenior DirectorNew York ,New YorkApply NowMake a bigger differenceWORKING WITH USAt The Jewish Board, we don't just make a difference - we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that's been helping communities across New York City for almost 150 years and see...
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Commercial Director
4 settimane fa
Rome, Italia Hilton Hotels Corporation A tempo pienoThe Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels...
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Commercial Director
2 settimane fa
Rome, Italia Hilton Hotels Corporation A tempo pienoThe Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel.What will I be doing?The Commercial Director, O&M EMEA is responsible for developing a commercial strategy covering all segments and channels...
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Public Relations Manager
1 mese fa
Rome, Italia Arsenale Group A tempo pienoPublic Relations Manager Employerland, on behalf ofOrient Express La Minerva , a prestigious 5 stars luxury hotel located in the heart ofRomeand part of theArsenale Group , leader in the luxury hospitality and luxury travel industry, is seeking a highly motivated and experiencedPublic Relations Managerto be responsible for developing and implementing...
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Rome, Italia Eli Lilly and Company A tempo pienoAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
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Rome, Italia Eli Lilly and Company A tempo pienoAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...