Director Customer Advocacy
2 giorni fa
Director Customer Advocacy (Remote from Italy)Position posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Customer Advocacy in Italy.In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions. You will operate at the intersection of marketing, sales, and customer success, ensuring customer stories directly support pipeline growth, brand credibility, and executive engagement. This position offers broad regional impact, combining strategic ownership with hands‑on program development. You will collaborate with senior internal stakeholders and executive‑level customers in a highly distributed, remote‑first environment. Your work will elevate the voice of the customer across go‑to‑market efforts and commercial priorities. This is a high‑visibility leadership role with measurable business impact.AccountabilitiesDesign, lead, and scale customer advocacy and reference programs across EMEA, aligned with regional pipeline, revenue, and brand objectivesBuild strong partnerships with sales, marketing, customer success, product, and communications teams to embed customer stories into campaigns, deals, and strategic initiativesEstablish and track clear advocacy KPIs, including pipeline influence, deal acceleration, customer engagement, and brand visibilityDevelop and maintain executive‑level relationships with key customers, identifying advocates for case studies, references, events, and thought leadershipOwn the full advocacy lifecycle, from advocate identification and onboarding to ongoing engagement and value exchangePrioritize and manage advocacy requests tied to strategic deals and regional initiatives, ensuring clear processes and timely executionContinuously evolve advocacy programs, formats, and engagement models based on performance data, feedback, and market trendsRequirementsExtensive experience building and scaling customer advocacy, customer marketing, or reference programs within enterprise technology or SaaS environmentsDemonstrated ability to influence complex, cross‑functional organizations and align diverse stakeholder prioritiesProven leadership experience at director level, including managing, mentoring, and developing high‑performing teamsStrong understanding of how customer storytelling impacts buyer journeys, pipeline progression, and go‑to‑market successExcellent communication and relationship‑building skills, with confidence engaging senior and executive‑level audiencesAbility to work autonomously in a fully remote, asynchronous environment while maintaining alignment across regionsExperience measuring and reporting the commercial impact of advocacy initiatives through data‑driven metricsBenefitsFlexible paid time off and a remote‑first working modelEquity compensation and employee stock purchase opportunitiesComprehensive benefits supporting health, wellbeing, and financial securityGrowth and development fund to support continuous learningParental leave and family‑focused support programsHome office setup and remote work allowancesAccess to employee resource groups and an inclusive global culture#J-18808-Ljbffr
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Roma, Italia Omega Consulting Group GmbH A tempo pienoA leading consulting firm is seeking an Associate Director in Healthcare to manage client relationships in the healthcare and pharmaceutical sectors. This role involves leading scientific and corporate communications efforts, developing advocacy campaigns, and supervising project teams for high-profile clients. The successful candidate will have at least 9...
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Roma, Italia Altro A tempo pienoDirector at Kyndryl to manage customer relations, drive account growth, and ensure profitability, with a focus on IT services and strategic account strategies.
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EMEA Customer Marketing
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Roma, Italia Cisco A tempo pienoA prominent technology firm based in Rome is looking for a Senior Manager in Customer Marketing & Strategic Content. This mid-senior role involves leading customer advocacy, driving content strategies, and bringing insights from the EMEA region to the global marketing team. The ideal candidate will have over 7 years of experience and be passionate about...
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EMEA Customer Marketing
3 settimane fa
Roma, Italia Cisco A tempo pienoA prominent technology firm based in Rome is looking for a Senior Manager in Customer Marketing & Strategic Content. This mid-senior role involves leading customer advocacy, driving content strategies, and bringing insights from the EMEA region to the global marketing team. The ideal candidate will have over 7 years of experience and be passionate about...
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Customer Marketing Manager
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Roma, Italia Cisco A tempo pienoSenior Manager, Customer Marketing & Strategic Content, Splunk Join to apply for the Senior Manager, Customer Marketing & Strategic Content, Splunk role at Cisco . Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end‐to‐end full‐stack platform made for a hybrid, multi‐cloud world. Leading enterprises...
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Senior Manager, Customer Marketing
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Roma, Italia Cisco A tempo pienoSenior Manager, Customer Marketing & Strategic Content, Splunk Join to apply for the Senior Manager, Customer Marketing & Strategic Content, Splunk role at Cisco . Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end‑to‑end full‑stack platform made for a hybrid, multi‑cloud world. Leading enterprises...
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Senior Manager, Customer Marketing
3 settimane fa
Roma, Italia Cisco A tempo pienoSenior Manager, Customer Marketing & Strategic Content, Splunk Join to apply for the Senior Manager, Customer Marketing & Strategic Content, Splunk role at Cisco . Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end‐to‐end full‐stack platform made for a hybrid, multi‐cloud world. Leading enterprises...
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Senior Manager, Customer Marketing
2 ore fa
Roma, Italia Cisco A tempo pienoSenior Manager, Customer Marketing & Strategic Content, Splunk Join to apply for the Senior Manager, Customer Marketing & Strategic Content, Splunk role at Cisco . Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end‑to‑end full‑stack platform made for a hybrid, multi‑cloud world. Leading enterprises...
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Global OTC Transformation Director
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Roma, Italia Vertiv Group Corp. A tempo pienoA global technology firm is seeking an experienced Order to Cash - Customer Project Management Process Director in Rome, Italy. The successful candidate will oversee the design and implementation of OTC processes across several regions, focusing on automation and best practices. Candidates should have a Bachelor's degree, with at least 10 years of relevant...
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Global OTC Transformation Director
2 giorni fa
Roma, Italia Vertiv Group Corp. A tempo pienoA global technology firm is seeking an experienced Order to Cash - Customer Project Management Process Director in Rome, Italy. The successful candidate will oversee the design and implementation of OTC processes across several regions, focusing on automation and best practices. Candidates should have a Bachelor's degree, with at least 10 years of relevant...
