Jr. Customer Success Manager
2 giorni fa
We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands‑on role for someone who wants to understand how a product‑led B2B SaaS company supports customers day to day. What you’ll do Support the Customer Success Lead with day‑to‑day customer inquiries via email and chat Help troubleshoot basic issues using internal tools and escalate when needed Assist in creating and updating internal documentation and customer‑facing help articles Identify recurring customer questions or friction points and share insights with the team Contribute to small process improvements that make customer support more efficient Shadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environment Who you are You’re currently studying or recently graduated in a field related to customer‑facing roles (e.g. business, communications, operations, or similar) You have professional‑level proficiency in Italian and strong working proficiency in English , both written and spoken You enjoy solving problems and ask questions when something isn’t clear You’re structured, organized, and pay attention to details You can explain things simply and clearly You’re curious, proactive, and motivated to improve both customer experience and internal processes Why Flottando? We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly. You’ll join a fast‑moving, product‑led team solving real problems for real customers. As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one. Hiring process We keep things simple and focused: Intro call with the Customer Success Lead (30 minutes) Call with the CEO (20–30 minutes) Offer within 2–4 weeks We care more about attitude, ownership, and willingness to learn than about a perfect CV. Jr Customer Success Manager B2B SaaS • Greater Como Metropolitan Area, Italy #J-18808-Ljbffr
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Jr. Customer Success Manager
2 giorni fa
Como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands‑on role for...
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Jr. Customer Success Manager
2 giorni fa
como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on role for...
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Jr. Customer Success Manager
2 giorni fa
como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on role for...
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Jr Product Manager
2 settimane fa
Como, Italia Ontex A tempo pienoDate: Apr 15, 2025 - Employment Schedule: - Location: Como, CO, IT, 22100 **Jr Product Manager**: Ontex è un fornitore leader a livello internazionale di soluzioni monouso per l'igiene personale per tutte le generazioni. Con un team globale di circa 7.500 dipendenti, sviluppiamo, produciamo e distribuiamo in circa 100 paesi attraverso i principali...
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Jr. Customer Success Manager
1 settimana fa
Como (CO), Italia Flottando A tempo pienoAs a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day. Support the...
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Customer Success Specialist
4 giorni fa
Como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
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Junior Customer Success Manager — B2B SaaS
2 giorni fa
Como, Italia Flottando A tempo pienoA growing SaaS company in the Greater Como Metropolitan Area is seeking a motivated Junior Customer Success Manager. The role involves supporting customer inquiries, troubleshooting issues, and contributing to internal processes. Candidates should have professional proficiency in Italian and strong English skills. This position offers hands-on experience in...
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Junior Customer Success Manager — B2B SaaS
2 giorni fa
como, Italia Flottando A tempo pienoA growing SaaS company in the Greater Como Metropolitan Area is seeking a motivated Junior Customer Success Manager. The role involves supporting customer inquiries, troubleshooting issues, and contributing to internal processes. Candidates should have professional proficiency in Italian and strong English skills. This position offers hands-on experience in...
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Italy Customer Success Lead – Onboarding
2 settimane fa
Como, Italia Trustpilot, Inc. A tempo pienoA leading customer review platform is seeking a Manager, Customer Success to lead a team in Milan. The role focuses on ensuring customer satisfaction and driving adoption through effective leadership and data analysis. Candidates should have experience in SaaS environments, fluency in Italian and English, and strong CRM skills. The position offers a hybrid...
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Customer Satisfaction Manager
2 giorni fa
como, Italia JR Italy A tempo pienoSocial network you want to login/join with:Polti S.p.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMER SATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters in Bulgarograsso (CO).The primary goal of a Customer Satisfaction Manager is to ensure...
