Customer Success Specialist
4 giorni fa
We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day.What you’ll doSupport the Customer Success Lead with day-to-day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and escalate when neededAssist in creating and updating internal documentation and customer-facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou’re currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar)You have professional-level proficiency in Italian and strong working proficiency in English, both written and spokenYou enjoy solving problems and ask questions when something isn’t clearYou’re structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou’re curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You’ll join a fast-moving, product-led team solving real problems for real customers.As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one.Hiring processWe keep things simple and focused:Intro call with the Customer Success Lead (30 minutes)Call with the CEO (20–30 minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.#J-18808-Ljbffr
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Customer Success Specialist
1 settimana fa
Greater Como Metropolitan Area, IT Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Customer Success Specialist
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Greater Como Metropolitan Area, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Customer Success Specialist
7 giorni fa
Greater Como Metropolitan Area, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Jr. Customer Success Manager
1 settimana fa
Como (CO), Italia Flottando A tempo pienoAs a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day. Support the...
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Jr. Customer Success Manager
2 giorni fa
como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on role for...
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Jr. Customer Success Manager
2 giorni fa
como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands‑on role for...
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Jr. Customer Success Manager
2 giorni fa
Como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands‑on role for...
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Jr. Customer Success Manager
2 giorni fa
Como, Italia Flottando A tempo pienoWe’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Junior Customer Success Manager at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands‑on role for...
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Italy Customer Success Lead – Onboarding
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Como, Italia Trustpilot, Inc. A tempo pienoA leading customer review platform is seeking a Manager, Customer Success to lead a team in Milan. The role focuses on ensuring customer satisfaction and driving adoption through effective leadership and data analysis. Candidates should have experience in SaaS environments, fluency in Italian and English, and strong CRM skills. The position offers a hybrid...
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Junior Customer Success Manager — B2B SaaS
2 giorni fa
Como, Italia Flottando A tempo pienoA growing SaaS company in the Greater Como Metropolitan Area is seeking a motivated Junior Customer Success Manager. The role involves supporting customer inquiries, troubleshooting issues, and contributing to internal processes. Candidates should have professional proficiency in Italian and strong English skills. This position offers hands-on experience in...
