Customer Success Specialist
8 ore fa
About the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day. What you’ll do Support the Customer Success Lead with day-to-day customer inquiries via email and chat Help troubleshoot basic issues using internal tools and escalate when needed Assist in creating and updating internal documentation and customer-facing help articles Identify recurring customer questions or friction points and share insights with the team Contribute to small process improvements that make customer support more efficient Shadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environment Who you are You’re currently studying or recently graduated in a field related to customer-facing roles (e.g. business, communications, operations, or similar) You have professional-level proficiency in Italian and strong working proficiency in English , both written and spoken You enjoy solving problems and ask questions when something isn’t clear You’re structured, organized, and pay attention to details You can explain things simply and clearly You’re curious, proactive, and motivated to improve both customer experience and internal processes Why Flottando? We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly. You’ll join a fast-moving, product-led team solving real problems for real customers. As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one. Hiring process We keep things simple and focused: Intro call with the Customer Success Lead (30 minutes) Call with the CEO (20–30 minutes) Offer within 2–4 weeks We care more about attitude, ownership, and willingness to learn than about a perfect CV.
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Customer Success Specialist
1 giorno fa
Greater Como Metropolitan Area, IT Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Customer Success Specialist
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Greater Como Metropolitan Area, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
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Customer Success Specialist
20 ore fa
Greater Como Metropolitan Area, Italia Flottando A tempo pienoAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As aCustomer Success Specialistat Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
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Customer Success Specialist
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Greater Milan Metropolitan Area, Italia Complaion A tempo pienoDescrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. ️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
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Greater Milan Metropolitan Area, IT Complaion A tempo pienoDescrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. ️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
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Director of Partner Success
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Greater Milan Metropolitan Area, Italia Cynet Security A tempo pienoWe are seeking a customer-centric Director of Partner Success to lead and scale our PSM team in Southern Europe. Your primary focus will be retention, ensuring customers and partners experience a consistent, high-value journey where KPIs are met, risks are addressed early, and forecasting is accurate. You will work closely with Sales to grow strategic...
