SAP Basis- Customer Engagement Manager with German
4 settimane fa
SAP Basis - Customer Engagement Manager with German 2 days ago Be among the first 25 applicantsOverview This role is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP. The digital Customer Engagement Manager (dCEM) will work with SAP Enterprise Cloud Services, primarily focusing on SAP S/4HANA, private cloud edition deliverables. The CEM oversees the customer lifecycle from contract signing to continuous service delivery, release and maintenance project initiation, change management and renewal support. The CEM maintains customer satisfaction through issue mitigation, escalation management and helps customers maximize their partnership value. The CEM works with Project Leads and internal delivery teams to manage technical and engagement aspects across the lifecycle and supports operations and the service lifecycle.What You'll Be DoingSupports sales to delivery handover and customer onboarding to SAP Enterprise Cloud ServicesInitiates digital service kickoff for customersEnsures periodic service reviews to track service quality across customersContributes to onboarding/transitioning customers to SAP Enterprise Cloud ServicesOrchestrates overall service/project delivery according to planned scope, budget, and milestonesSupports de-escalation of critical customer situationsSupports critical customer situations with Major Incident Management, SAP Enterprise Cloud Services Customer Office teams and SAP Product SupportExecutes technical feasibility studies and solution reviews (if applicable)Contributes to customer release and maintenance activitiesSupports customers on technical requirements throughout their lifecycle within scope of engagementExecutes and supports problem management and continuous improvementSupports customer satisfaction surveysReviews SLA service credit casesSupports commercial change requestsContributes to liaison with SAP stakeholders, e.g., Virtual customer success partner, to ensure customer successReviews
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Sap Basis- Customer Engagement Manager
2 settimane fa
BOLOGNA, Italia Altro A tempo pieno3 days ago Be among the first 25 applicantsWho We AreThis role is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP The digital Customer Engagement Manager (dCEM) Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.The CEM oversees the customer...
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SAP Basis- Customer Engagement Manager
2 settimane fa
Bologna, Italia Altro A tempo pieno3 days ago Be among the first 25 applicantsWho We AreThis role is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP The digital Customer Engagement Manager (dCEM) Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables. The CEM oversees the customer...
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SAP Cloud Customer Engagement Lead
2 settimane fa
Bologna, Italia Altro A tempo pienoAn international IT services company is seeking a Customer Engagement Manager responsible for overseeing the lifecycle of SAP Enterprise Cloud Services customers. The ideal candidate will ensure customer satisfaction through effective onboarding, service delivery, and issue resolution. Candidates should have strong SAP knowledge and a customer-focused...
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SAP SD Consultant with German
4 settimane fa
Bologna, Italia Altro A tempo pienoOverviewWho We Are. Join one of the biggest SAP Teams in Romania and work with the latest technologies and tools. Our projects bring together everything our clients need to transform the business to work best for them. Each project is a journey, not a destination, and we stay close to our clients during every major transformation. You will be working within...
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Sap Sd Consultant With German
2 settimane fa
Bologna, Italia Altro A tempo pienoWho We Are. Join one of the biggest SAP Teams in Romania and work with the latest technologies and tools. Our projects bring together everything our clients need to transform the business to work best for them. Each project is a journey, not a destination, and we stay close to our clients during every major transformation.You will be working within UNICUP...
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Sap Sd Consultant With German
2 settimane fa
BOLOGNA, Italia Altro A tempo pienoWho We Are.Join one of the biggest SAP Teams in Romania and work with the latest technologies and tools.Our projects bring together everything our clients need to transform the business to work best for them.Each project is a journey, not a destination, and we stay close to our clients during every major transformation.You will be working within UNICUP...
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German customer service
4 settimane fa
Bologna, Italia Altro A tempo pienoBulgaria, Province of Forlì-Cesena, ItalyLocation: On-SiteLanguage Requirement: Fluent in German and EnglishStart Date: 17th February 2025Working Hours: Monday to Sunday, between 10:00 AM and 02:00 AMSalary: 3,800 BGN gross; primarily email and chat support (95%)Sign-On Bonus: 500 BGN gross for all successful German hires joining the project on 17th...
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German Customer Service
7 giorni fa
BOLOGNA, Italia Altro A tempo pienoBulgaria, Province of Forlì-Cesena, ItalyLocation: On-SiteLanguage Requirement: Fluent in German and EnglishStart Date: 17th February ****Working Hours: Monday to Sunday, between 10:00 AM and 02:00 AMSalary: 3,800 BGN gross; primarily email and chat support (95%)Sign-On Bonus: 500 BGN gross for all successful German hires joining the project on 17th...
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German customer service
1 settimana fa
Bologna, Italia Altro A tempo pienoBulgaria, Province of Forlì-Cesena, Italy Location:On-Site Language Requirement:Fluent in German and English Start Date:17th February 2025 Working Hours:Monday to Sunday, between 10:00 AM and 02:00 AM Salary:3,800 BGN gross; primarily email and chat support (95%) Sign-On Bonus:500 BGN gross for all successful German hires joining the project on 17th...
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(Senior) Engagement Manager PLM
5 giorni fa
Bologna, Italia Altro A tempo pienoJoin to apply for the (Senior) Engagement Manager PLM role at Siemens Digital Industries Software1 day ago Be among the first 25 applicantsWe are an innovation leader in automation and digitalization . Passionate about technological innovation and closely collaborating with partners and customers, we care about the digital transformation in the process and...
