Hybrid Customer Service Manager

A leading telecom service provider is seeking a proactive Service Manager in Rome, Italy. The ideal candidate will drive customer satisfaction and service excellence, managing operations and incident resolution processes. Responsibilities include collaborating across departments, providing service reports, and overseeing customer documentation. Candidates...

An international manufacturing company is looking for a proactive Customer Service Specialist to join its team in Milan. This full-time hybrid role involves managing the full lifecycle of customer orders and resolving delivery issues while ensuring customer satisfaction. The ideal candidate has a Bachelor’s degree, 2–3 years of experience in customer...

A leading consumer goods company is searching for a Manager to oversee service operations in Milan. The role entails leading both B2B and B2C teams, ensuring operational excellence, and driving continuous improvement in service processes and KPIs. Candidates should have over 10 years of customer service experience, particularly in FMCG, along with strong...

A leading plumbing fixtures company located in Milan is looking for a Customer Service Specialist to manage the entire lifecycle of customer orders. In this full-time hybrid role, you will collaborate with internal and external stakeholders to ensure exceptional customer satisfaction. The ideal candidate has a Bachelor's degree, 2–3 years of experience in...

A prominent telecommunications company is seeking a proactive Service Manager to lead customer experience initiatives. This role involves overseeing customer operations, managing escalations, and collaborating with various departments to ensure customer satisfaction. The ideal candidate will have a background in telecom, strong analytical skills, and the...

A leading telecom company in Milan is seeking a Customer Experience Manager to enhance customer service and satisfaction. This role involves managing customer operations, driving improvements based on feedback, and collaborating with various teams. Candidates should have over 5 years of experience in the telecom industry and possess strong communication and...

We are supporting a fast-growing consumer goods company in the search for a Customer Service Manager B2B & B2C The manager will lead the end-to-end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...

A leading water technology company in Milan is looking for a Customer Service Specialist to manage order lifecycles and enhance customer satisfaction. The ideal candidate has a Bachelor's degree and 2-3 years of experience in order management. Proficiency in SAP and Excel is essential, and fluency in both Italian and English is required. This role operates...

We are supporting a fast‑growing consumer goods company in the search for a Manager who will lead the end‑to‑end service operations across both business channels. The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre‑ and post‑sales...

A leading company in customer service is seeking a proactive and empathetic Customer Service Specialist in Milan. In this full-time hybrid role, you will manage the full lifecycle of customer orders, act as a liaison between various teams, and ensure high customer satisfaction. Ideal candidates should have a Bachelor's degree, 2–3 years of experience in...