Aftersales Technical Assistant

4 settimane fa

Rivalta di Torino, Italia Altro A tempo pieno

Join to apply for the Aftersales Technical Assistant role at StellantisMissionAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer satisfaction, service quality, and repair efficiency across the network. This position directly contributes to reducing workshop return rates, repair times, and overall customer costs.Responsibilities and DutiesManage the preparation of pricing papers for all markets, coordinating with Regional teams to discuss proposals and supporting Finance in the analysis required for approval.Ensure that pricing approval processes align with company profitability targets and Pricing Power objectives.Prepare and release price lists for new models, model years, product updates, and special series.Define and validate commercial parameters (e.g., prices, option take rates, sales incentives) in support of Program Approvals.Monitor the competitiveness of Maserati models, analyzing competitor pricing strategies and supporting Product Managers in defining quarterly actions to achieve both commercial and financial goals.Track regional pricing trends and option take rates to identify opportunities and ensure consistent alignment across markets.ProfileTechnical Diploma or Bachelor's degree in Engineering, or equivalent hands‑on experience in a related technical field.Solid practical and theoretical knowledge of automotive technology.Strong analytical and reporting abilities.Experience using diagnostic tools (e.g., Diagbox, WiTech) and interpreting wiring diagrams.Strong customer focus and cost awareness.Excellent organizational and coordination skills within cross‑functional teams.Effective communicator — both written and verbal — with strong interpersonal skills.Self‑motivated and able to manage time and priorities independently.At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.#J-18808-Ljbffr

  • Aftersales Technical Assistant

    4 settimane fa

    Rivalta di Torino, Italia Industria automobilistica e fornitori A tempo pieno

    Overview MISSIONAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving...

  • Aftersales Technical Assistant

    7 ore fa

    rivalta di torino, Italia Groupe PSA A tempo pieno

    Overview MISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving...

  • Technical Coordinator

    4 giorni fa

    Torino, Italia Segula Technologies A tempo pieno

    An international engineering company is looking for a Technical Coordinator to join their team in Torino, Italy. In this role, you will be the technical contact for the regional Aftersales Department, responsible for monitoring and coordinating feedback from the network to ensure quality and responsiveness. You will work closely with Dealers to enhance...

  • Project Manager Technical Assistance Transformation

    1 settimana fa

    Rivalta di Torino, Italia GROUPE PSA A tempo pieno

    Position descriptionJob Family/ProfessionSales & Marketing - Sales & MarketingJob titleProject Manager Technical Assistance TransformationContractPermanent contractStatusStaffJob descriptionMISSIONLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process...

  • Aftersales Technical Assistant

    3 settimane fa

    Torino, Italia Mopar A tempo pieno

    Overview Nous rejoindre, c'est intégrer une entreprise d'envergure mondiale. Mû par la recherche permanente de l'innovation et de l'excellence, pionnier et leader des technologies propres et de la mobilité durable, le Groupe entend rester à la pointe des grandes tendances qui font bouger le monde. Fort de son efficience, de son agilité et de son esprit...

  • Aftersales technical assistant

    2 settimane fa

    Torino, Italia null A tempo pieno

    MISSION As part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles. Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer...

  • Aftersales Technical Assistant

    1 settimana fa

    Torino, Italia Null A tempo pieno

    MISSIONAs part of Stellantis' Technical Assistance team, the Technical Assistance Specialist provides remote support to dealers in diagnosing and repairing complex technical issues on customer vehicles.Working closely with dealers, Country Technical Delegates, Engineering, Quality, and Suppliers, the specialist plays a key role in improving customer...

  • Project Manager Technical Assistance Transformation

    3 settimane fa

    Rivalta di Torino, Italia Industria automobilistica e fornitori A tempo pieno

    Project Manager Technical Assistance TransformationPermanent contractStaffMissionLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process optimization, and ICT deployment. Ensure full alignment with Stellantis standards, operational requirements, and strategic...

  • Project Manager Technical Assistance Transformation

    5 giorni fa

    Rivalta di Torino, Piemonte, Italia Stellantis A tempo pieno

    MISSIONLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process optimization, and ICT deployment. Ensure full alignment with Stellantis standards, operational requirements, and strategic business objectives.Main ResponsibilitiesEstablish, maintain, and drive a...

  • Project Manager Technical Assistance Transformation

    3 settimane fa

    Rivalta di Torino, Italia Industria automobilistica e fornitori A tempo pieno

    Project Manager Technical Assistance Transformation Permanent contractStaffMission Lead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process optimization, and ICT deployment. Ensure full alignment with Stellantis standards, operational requirements, and strategic...