Customer Support Specialist
1 settimana fa
Ready to deliver an outstanding customer experience At Fedrigoni we have a strong ambition to amaze the world by transforming our industry achieving new levels of innovation elevating creativity and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We're empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes the journey can be challenging yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover Extraordinary* Every Day. The role designed for you In your role as Customer Support Specialist you will be part of our Customer Care team based in Milan and you will bring your contribution in achieving the company sales target providing an excellent level of customer service to our current clients in the Italian market. You will perform sales orders in our ERP system (SAP) from entry to dispatch. You will enter requests for offer for Special customized products in our ERP You will manage sample requests in our ERP. You will organize shipments to customers track orders to delivery address post-sale shipping issues and strive for continuous improvement of OTD (On Time Delivery) metric. You will be the assigned point of reference for your group of Sales Agents supporting them in managing customer requests. You will guarantee a high-level customer experience understanding and supporting customer needs and requirements. You will perform reactive Cross-selling activity to the client when requested product is not available. You will Follow up with clients with missed payments while processing orders. You will be in charge of updating client-specific price lists. The attitudes and skills were looking for : You have 4 years of experience in Customer Service or Commercial Back Office roles preferably in B2B sector. You are resilient and goal oriented you have strong analytical and problem-solving skills. You are reliable flexible and great with people. You have a strong customer orientation. You have good knowledge of Excel. You have good knowledge of SAP. You are fluent in Italian and English What you can expect from our selection process : Interviews with the HRBP Sales & Marketing and with Customer Support Team Coordinator. Based in : Italy Milan. Ready to start your new exciting journey with us Come Discover Extraordinary* Every Day. Learn more about life at Fedrigoni : Experience : IC Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr
-
AI-Enhanced Customer Support Specialist
1 giorno fa
Milano, Italia Elty di DaVinci Salute A tempo pienoCustomer Support Specialist - Partita IVA Customer Support Specialist - Partita IVA 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These...
-
Ai-Enhanced Customer Support Specialist
1 settimana fa
Milano, Italia Elty Di Davinci Salute A tempo pienoCustomer Support Specialist - Partita IVACustomer Support Specialist - Partita IVA5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.These tools...
-
Customer Support Specialist
2 giorni fa
Milano, Italia Fedrigoni Spa A tempo pienoCustomer Support Specialist page is loaded## Customer Support Specialistlocations: Milantime type: Full timeposted on: Posted Yesterdayjob requisition id: JR- At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing...
-
Customer Support Specialist
3 settimane fa
milano, Italia Fedrigoni SpA A tempo pienoCustomer Support Specialist page is loaded## Customer Support Specialistlocations: Milantime type: Full timeposted on: Posted Yesterdayjob requisition id: JR- At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while...
-
Customer Support Specialist...
7 ore fa
Milano, Italia Fedrigoni Spa A tempo pienoCustomer Support Specialist page is loaded## Customer Support Specialistlocations: Milantime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-**********At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while...
-
Customer Support Specialist
2 settimane fa
Milano, Italia Prysmian Group A tempo pienoWe are looking for a Customer Support Specialist to assist our customers with technical inquires when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
-
Customer Support Specialist
2 settimane fa
Milano, Italia Tot A tempo pienoA Customer Support Specialist is needed to manage customer inquiries via chat, email, and voice, ensuring excellent customer experience and resolving issues.
-
Customer Care Specialist
2 giorni fa
Sede Milano - Piazza Fidia, Italia Iliad Customer Care A tempo pienoIn iliad, abbiamo rivoluzionato il mercato delle telecomunicazioni, mettendo al centro le persone e costruendo relazioni solide con i nostri utenti, basate sulla trasparenza e la fiducia. Con oltre 11 milioni e mezzo di utenti e una rete proprietaria in continua espansione, giochiamo un ruolo chiave nella transizione digitale e tecnologica di un Paese sempre...
-
Customer Support Specialist
2 settimane fa
Milano, Italia MotorK A tempo pienoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Sr. Network Support Specialist
3 giorni fa
milano, Italia Amazon A tempo pienoSr. Network Support Specialist (Customer Support) Job ID: | Amazon Commercial Services Pty Ltd At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're...
