Onboard Guest Experience

A leading hotel company in Rome is seeking a dedicated individual for guest services. Responsibilities include managing check-ins and check-outs, handling guest inquiries, and ensuring a pleasant experience. Candidates do not require prior experience but must have a high school diploma or equivalent. This role offers an opportunity to grow in a welcoming...

A luxury hotel in Rome is seeking an Assistant Director of Guest Service to manage all front office operations. The role involves leading a team to enhance guest satisfaction and financial performance. The ideal candidate should have substantial experience in guest services, strong leadership skills, and a commitment to excellent customer service. This...

A leading hospitality firm in Italy is seeking a Guest Experience Expert to provide exceptional service to guests and enhance their overall experience. The ideal candidate should have a high school diploma and be able to perform physical tasks such as standing, lifting, and assisting guests. This role is crucial for maintaining the high standards of guest...

Excursion Sales Specialist – International Cruise ShipsLocation: Onboard international cruise ships (various global destinations)Contract Type: Fixed-term (approx. 5 months ±1 month)Start Date: Upon completion of onboarding and trainingWorking Hours: Full-time, shift-based (8–11 hours/day, including weekends)Salary:Monthly gross: €1,750Bonus:...

Additional InformationJob Number Job CategoryManagement Development Programs/InternsLocationThe Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Rome, Italy, 187VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryAccording to operational needs, the selected intern will support either theGuest ExperienceorGuest...

Mangia's Resorts, prestigioso marchio dell'ospitalità di Aeroviaggi S.P.A., incarna l'essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia's offre soggiorni immersivi e memorabili, celebrando il...

Mangia’s Resorts, prestigioso marchio dell’ospitalità di Aeroviaggi S.P.A., incarna l’essenza della Vacanza Italiana Autentica nel segmento upper-upscale. Con 17 strutture di proprietà distribuite tra Sicilia e Sardegna—tra cui 2 city hotel, 10 resort quattro e cinque stelle e 5 club—Mangia’s offre soggiorni immersivi e memorabili, celebrando...

**Additional Information** **Job Number**25187645 **Job Category**Rooms & Guest Services Operations **Location**The Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy, 187 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and...

Il/la Guest Experience Agent Il/la Guest Experience Agent è il primo punto di contatto per gli ospiti una volta arrivati a destinazione. Il suo obiettivo principale è garantire un'esperienza impeccabile ed esclusiva per tutta la vacanza, anticipando le necessità del cliente e risolvendo eventuali complaint in tempo reale. Dettagli sul cliente DMC di...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy, 187ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...