Internship - Customer Success Specialist
4 giorni fa
About the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day. What you’ll do Support the Customer Success Lead with day-to-day customer inquiries via email and chat Help troubleshoot basic issues using internal tools and escalate when needed Assist in creating and updating internal documentation and customer-facing help articles Identify recurring customer questions or friction points and share insights with the team Contribute to small process improvements that make customer support more efficient Shadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environment Who you are You’re currently studying or recently graduated in a field related to customer-facing roles (e.G. business, communications, operations, or similar) You have professional-level proficiency in Italian and strong working proficiency in English, both written and spoken You enjoy solving problems and ask questions when something isn’t clear You’re structured, organized, and pay attention to details You can explain things simply and clearly You’re curious, proactive, and motivated to improve both customer experience and internal processes Why Flottando? We’re building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly. You’ll join a fast-moving, product-led startup team solving real problems for real customers. As an intern or junior team member, you’ll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO. Your work will have an impact from day one. Hiring process We keep things simple and focused: Intro call with the Customer Success Lead (30 minutes) Call with the CEO (20–30 minutes) Offer within 2–4 weeks We care more about attitude, ownership, and willingness to learn than about a perfect CV.
-
Internship - customer success specialist
2 giorni fa
Milano, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
-
Internship - customer success specialist
5 giorni fa
Milano, Italia Flottando A tempo pienoAbout the role We're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role...
-
Internship - Customer Success Specialist
2 giorni fa
Milano, Italia Flottando A tempo pienoAbout the role We’re growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you’ll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on...
-
Internship - customer success specialist
3 giorni fa
Milano, Italia Flottando A tempo pienoAbout the role We're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us. As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product. This is a hands-on role...
-
Customer Success Internship
6 giorni fa
Milano, Italia indigo.ai A tempo pienoSince 2016, indigo.ai has been using AI to improve the customer experience for companies. All the best stories start with great conversations: the best relationships, whether personal or professional, are precisely those in which we can communicate, listen to each other, and understand each other. However, if we think about the relationship between consumers...
-
Customer Success Specialist
3 settimane fa
Milano, Italia Complaion A tempo pienoDescrizione rapida: Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. Tre caratteristiche principali: (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance (ii)...
-
Customer success specialist
3 settimane fa
Milano, Italia Complaion A tempo pieno🤔 Descrizione rapida : Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO. 🏌️ Tre caratteristiche principali : (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la...
-
Customer Success Specialist
2 settimane fa
milano, Italia Complaion A tempo pienoDescrizione rapida: Aiuta Complaion nella sua rapida crescita per diventare la piattaforma di riferimento per aiutare le PMI a ottenere, gestire, e valorizzare la compliance, partendo dalle certificazioni ISO.️ Tre caratteristiche principali: (i) Client-first. Sai come gestire relazioni con clienti, anche su topic complessi e tecnici come la compliance...
-
Customer Success Specialist
4 minuti fa
Milano, Italia Heritage Holdings A tempo pienoHeritage is building the Modern Investment Office , supporting some of the most prominent families globally to achieve their capital enhancement and preservation goals. Our vision is to help clients build enduring wealth across generations by combining institutional-grade investment sourcing with personalized portfolio construction, cutting-edge technology,...
-
Customer Success
2 settimane fa
Milano, Italia Treatwell A tempo pieno**Customer Success Specialist - Training Specialist** Per avere successo nella digitalizzazione del mondo del beauty siamo alla ricerca di un/una Customer Success Specialist, pronto/a a coinvolgere i nostri clienti nei primi mesi con Treatwell. Il nostro scopo è quello di supportare i nuovi Partner nell’utilizzo del nostro SaaS (TreatwellPro)...
