Customer Service Representative
3 settimane fa
Position : Customer Service RepresentativeLocation : Lisbon, PortugalWork model : on siteEmployment type : fixed term (6 months) with possibility of extension / permanent contractDUTIES AND RESPONSIBILITIESHandle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide clear and accurate information in response to customer inquiries, following established company policies and procedures.Assist with general questions, product or service information, and basic technical support.Respond to incoming customer requests and accurately document relevant case details in the appropriate systems.Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary.Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure.Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors.Offer feedback to improve service processes and contribute to team knowledge sharing.REQUIREMENTSNative / fluent in Italian (C2) both verbal and written. Fluent in English (minimum B2 level)Previous experience in customer service would be advantageousStrong verbal and written communication skills across various platforms (phone, email, chat, social media).Basic understanding of customer service principles and the ability to follow standard procedures.Ability to handle technical inquiries and troubleshoot common issues with guidance.Ability to quickly learn new software and technologiesEffective problem-solving skills and the ability to work collaboratively in a team-oriented environment.Organized, detail-oriented, and able to manage multiple tasks simultaneously.Willingness to learn and adapt in a fast-paced or evolving support environment.OFFEROpportunity to work with a leading global travel & tourism brandCompetitive salary with performance-based incentivesProfessional growth opportunities within the BPO industryCollaborative and supportive work environmentAccess to exclusive travel perks and discountsAnd many more#J-18808-Ljbffr
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Customer Service Representative- 12/29
2 settimane fa
Milan, Italia Altro A tempo pienoCustomer Service Representative- 12/29Department: Call CenterEmployment Type: Full TimeLocation: Milan 4905Reporting To: Kimberly Castillo-CisnerosCompensation: $16.00 / hourDescriptionGroup O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.As a Call Center Customer...
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Customer Service Representative- 12/29
2 settimane fa
Milan, Italia Altro A tempo pienoCustomer Service Representative- 12/29Department: Call CenterEmployment Type: Full TimeLocation: Milan 4905Reporting To: Kimberly Castillo-CisnerosCompensation: $16.00 / hourDescriptionGroup O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns.As a Call Center Customer...
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Bilingual Customer Service Representative- 12/29
2 settimane fa
Milan, Italia Altro A tempo pienoBilingual Customer Service Representative- 12/29Department: Call CenterEmployment Type: Full TimeLocation: Milan 4905Reporting To: Kimberly Castillo-CisnerosCompensation: $17.00 / hourDescriptionGroup O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
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Bilingual Customer Service Representative- 12/29
2 settimane fa
Milan, Italia Altro A tempo pienoBilingual Customer Service Representative- 12/29Department: Call CenterEmployment Type: Full TimeLocation: Milan 4905Reporting To: Kimberly Castillo-CisnerosCompensation: $17.00 / hourDescriptionGroup O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
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Customer Service Representative
3 settimane fa
Milan, Italia Altro A tempo pienoJob DetailsOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and...
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Customer Service Representative
3 settimane fa
Milan, Italia Altro A tempo pienoOur team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals...
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Customer Service Representative
3 settimane fa
Milan, Italia Altro A tempo pienoCustomer Service Representative (gn) - Location: Milan/Italy - TemporaryJoin to apply for the Customer Service Representative (gn) - Location: Milan/Italy - Temporary role at DKV MobilityAs part of a leading European B2B platform for on-the-road
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Customer Service Representative
3 giorni fa
Milan, Italia Altro A tempo pienoCustomer Service Representative (gn) – Location: Milan, Italy – Temporary Join to apply for the Customer Service Representative (gn) – Location: Milan, Italy – Temporary role at DKV Mobility .As part of a leading European B2B platform for on‑road
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Milan, Italia Altro A tempo pienoPer nostro cliente, azienda operante nel settore farmaceutico e sanitario, cerchiamo un Customer Service Representative – Dispositivi Medici.Il Customer Service Representative gestisce ordini, crediti, resi e reclami logistici, offrendo un servizio di eccellenza ai clienti, interni ed esterni, in linea con la Mission, Vision e la strategia aziendale....
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Customer service representative
1 settimana fa
Milan, Italia Altro A tempo pienoSettore chimico/farmaceutico - Customer Service Representative - Contratto a Tempo Indeterminato Manpower Peschiera Borromeo ricerca e seleziona, per azienda cliente operante nel settore chimico/farmaceutico, una figura di Customer Service Representative da inserire all’interno del team Supply Chain.Info ContrattualiLuogo di lavoro: San Giuliano M.seOrario...
