Cx/Ux Center Lead: Strategy, Insights

Una grande organizzazione bancaria globale cerca un CoE CX / UX Lead a Milano per definire e implementare strategie che migliorino l'esperienza del cliente. Questo ruolo richiede oltre 10 anni di esperienza in customer experience o UX e forti capacità di leadership. Il candidato guiderà un team, promuoverà le intuizioni dei clienti e garantirà che...

Overview Job Description At ING Italia, we have a bold ambition: to be the most loved bank. To achieve this, we must be relentlessly focused on the experiences we deliver to our customers—eliminating friction, creating delight in key moments, and building clear, differentiated value propositions. The Center of Expertise (CoE) Customer Experience & User...

An international bank is seeking a CoE CX/UX Lead in Milan. The role focuses on defining the customer experience strategy, driving customer-led initiatives, and collaborating with various teams to ensure customer-centricity. Candidates should have over 10 years of experience in customer experience or UX, with proven skills in change management and...

Wolters Kluwer is looking for a user-experience (UX) designer to join our Italian UX Team in the Legal & Regulatory (LR) division. While primarily working on Italian products, the candidate will be expected to collaborate closely with the extended UX international community, ensuring alignment with global standards and contributing to the broader design...

Job Description At ING Italia we have a bold ambition: to be the most loved bank. To achieve this we must be relentlessly focused on the experiences we deliver to our customers, eliminating friction, creating delight in key moments and building clear differentiated value propositions. CoE CX & UX Lead Overview The Center of Expertise (CoE) Customer...

A leading travel brand is seeking a Senior UX Researcher to shape product vision and user experience. This role involves owning research strategy across multiple products, leading cross-product initiatives, and mentoring other researchers. Ideal candidates will have over 5 years of UX research experience, strong qualitative and quantitative skills, and the...

A global travel technology company is looking for a Senior UX Researcher to drive research strategy across multiple products and domains. The ideal candidate will possess over 5 years of UX research experience and will lead initiatives that shape product vision and influence business decisions. Responsibilities include mentoring researchers, collaborating...

CX Strategy & Transformation Senior Consultant • Capgemini Invent Capgemini Invent is a global business and technology transformation partner focused on digital and sustainable solutions. This senior consultant role drives CX strategy and transformation for clients. YOUR ROLE As a Senior Consultant in CX Transformation, you will: Design omnichannel...

A leading travel platform is seeking a Senior UX Researcher to shape product vision and drive research strategy across multiple products. This role involves mentoring researchers, leading initiatives that influence business decisions, and collaborating with cross-functional teams. The ideal candidate will have over 5 years of UX research experience, strong...

Join to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini Invent 1 day ago Be among the first 25 applicants Join to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic,...