Technical Training Solutions Manager Africa

2 settimane fa

Rome, Italia PPG Industries A tempo pieno
JOB FUNCTION:Responsible for implementation of the Refinish technical service & training proposition for the Collision, CT, LIC & Sundries segments across the region.Work in continuous contact with the African sales team and Automotive Refinish Director to review priorities and country needs.Principal Accountabilities:Technical Training:Implement the training proposition for the Collision, CT, LIC & Sundries segments in the region, based upon PPG CEMTA technical & managerial training offerDesign and deliver annual training plans for importers and key customers in agreement with the regional sales and Automotive Refinish Director, adapting training programs and modules to fit specific customer needs.Ensure all training sessions taking place at a PPG training center or at customer site are carried out in accordance with PPG’s and local EHS proceduresMaintain high quality & cleanliness standards in the PPG Marseille Training Center, ensuring the center is always ready for any customer trainingTechnical Service:Lead and support new wins conversion via bodyshops & process audit, colormatch, colour tools & application training on siteThrough end users visits, continuously improve paint cycle via product portfolio review, colormatch and application processIntroduce new products in customer’s paint process and assess painters and end user technical skillsAudit bodyshop and propose corrective actions to improve productivity & quality, regular follow up on action logHelp customers to resolve technical issues either remotely or on siteDigital Colour & Moonwalk:Lead colour IT tools (PaintManager, Rapidmatch, Product APP, LINQ,…) in the regions, offering service to distributors, importers and end-users when required and maximising the use of digital tools and internet updatesProvide technical support to any Moonwalk installed in the regionNew product launchesWork with the region south Technical Manager and Marketing Operations Manager to trial and verify new products during the development phaseTrain sales force, distributors and importers in new products launchedIntroduce new product in end-users and bodyshops to maximise the success of any new projectWork coordinated with sales and Marketing Operations to implement product obsoletions and replacements minimising churn and maximising market participationQuality & Technical complaints:Manage all product claims through PPG’s CAIR systemOffer to customer a quick solution or alternative while the root cause investigation is ongoingFollow-up all complaints until totally solvedIn all instances observe PPG’s code of ethics, export compliance and anti-corruption policiesRequires:Best-in-class Refinish Collision, CT & LIC technical knowledge and application experienceBest-in-class knowledge in refinish collision bodyshops and CT & LIC end users dynamicsFive to ten years business experience in refinish technical roles with good understanding of products, end-user requirements and PPG organization and strategyTeamwork and communication skills of the highest orderStrong analytical and problem solving skillsCommercial approachPeople management skills and ability to deal with customers at all levelscapacity & availability to travel around Africa (especially Africa-French territories) around 75-85% of working timeJob holder is expected to be self-reliant and self-motivated achieving agreed objectives without a direct instruction on a day-to-day basisFluent French and English knowledgeThe location can be Paris, Milano or MarseillePPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are “One PPG” to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.Job SummaryJob number: JR2427463Date posted : 2024-10-01Profession: Sales & RetailEmployment type: Full time

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