IT (Field) Support
2 settimane fa
The overall target of the position:
In this role you will be part of a global IT operations team and act as the stand-alone IT support on site for your colleagues in our Milano and Bolzano office. Your main tasks are:
Tasks and Responsibilities: You handle IT-related questions and issues that require on-site handling You closely collaborate with our external support provider (incl. directing people to opening tickets) You administer the local network infrastructure You are responsible for the local hardware (laptops, work stations, printers, mobile phones etc.) You do the work station and other hardware setup and administration for the offices in Milano and Bolzano You travel approx. 20-30% to the Bolzano office You cooperate with all other HZI locations with focus on global IT processes Qualifications
You have 2+ years' experience as IT support, which demonstrated hands-on experience You have a good understanding of network infrastracture and office hardware equipment You are physically able to set up and mount hardware in the office You have a solid understanding of IT support business processes and interaction / collaboration with external support providers You are fluent in English and Italian You are customer- and service-oriented, friendly, and used to work autonomously Additional Information
• Responsible challenge with diversified field of activity • Team-oriented working atmosphere in an international Company • Personal development opportunities through own Inova Academy • Opportunity to gain an insight into various technical disciplines • Excellent employment conditions • Attractive working place (central, good transport links) • Modern infrastructure For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
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