IT - Knowledge Management Specialist for Content & Portal Services
4 settimane fa
Assist in conducting audits and assessments of knowledge management processes to identify areas for improvement
Assist in monitoring and analyzing knowledge management metrics to measure the effectiveness of knowledge sharing initiatives.
Support the organization of knowledge sharing events, communities of practice, and other knowledge exchange platforms
Help disseminate information about the Knowledge approach to internal and external audiences, maintaining communications on knowledge sharing across the organization, participating in orientation and training sessions, preparing communications materialsDrive behaviour and practice around improving content qualityEngage with stakeholders to understand their content needs and requirements.Develop content and knowledge audit plans and processesMonitor and analyze content performance metrics and provide insights and recommendations for optimizing content based on data analysisAs a Knowledge Management Specialist, you will play a key role in promoting a culture of content quality, knowledge connections and collaboration within the organization. You will have the opportunity to make a significant impact on the organization's performance by providing content and knowledge management best practices among employees.What else will make you successful?Strong analytical and problem-solving skills to identify and address knowledge management challenges.Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and promote a culture of knowledge sharing.A proactive and self-motivated approach to continuously improve content and knowledge management initiatives.Experience in turning theoretical knowledge management concepts into practical, actionable and sustainable solutionsA passion for learning and staying up-to-date with the latest trends and developments in knowledge management.Systems thinking skillsThe ability to work independently as well as part of a team to achieve common goals.Familiarity with content and knowledge management tools and technologies to effectively manage and share information.Experience in designing and delivering training and development programs to enhance employees' knowledge management skills.A strong understanding of the organization's business goals and the ability to align knowledge management initiatives with these goals.
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