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Customer Service Specialist
1 mese fa
powerful growth phase
in the global market, reflecting the
strengthening of the staff
in order to join our great successful team. Now we are looking for a
Customer Service Specialist
to join our Sales Development Department with a strong problem solving mindset in the customer's management. The resource will be in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management. Position
Key Responsibilities: Complete management (enter, update, cancellation, look up, return, exchange) of any orders supporting customers in any step of the journey; Provide precise and accurate information regarding products and collections with the final aim of converting calls/e-mails/chats into final sales; Supporting the organization of sales meeting to guarantee the achievement of sales’ target with assistance during the product presentation; Reporting & Analysis. Requirements
Qualifications and requirements: University degree in Communication, Foreign Languages or related field; Previous experience in a similar role of 5 years; Good MS Office Knowledge; Excellent knowledge of English; Excellent interpersonal and communication skills, proactivity, flexibility and problem solving; Interest for the motorsports industry complete the profile. Other information
This position is available in Caerano San Marco (TV).
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