General Manager

4 settimane fa

Venice, Italia Hampton by Hilton Venezia A tempo pieno
General Manager ,

Hampton by Hilton Venezia. KEY RESPONSIBILITIES • Leads and manages hotel operations. • Approves hotel department budgets, defining and directing changes, as required. • Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals. • Reviews forecasts and balanced scorecard. • Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction. • Actively participates in pre-opening activities. • Ensures hotel implementation and compliance of Hilton Hotels Brand Standards. • Oversees the sales and marketing activity and results. • Leads and/or participates in sales and marketing strategy meetings. Participates in efforts to secure business, as needed. • Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded • Speaks with and responds to guests regarding service challenges • Facilitates hotel meetings (i.e. Executive Committee; Staff Meeting; All Associates Meetings, etc) • Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel. • Develops the skills and abilities of direct reports. • Monitors high potential department heads and team member activity and ensures their growth within the company. • Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel. • Communicates with a variety of corporate departments regarding implementing standards, procedures and policies. Provides feedback on company wide initiatives. SUPPORTIVE FUNCTIONS • Attends industry meetings and participates in industry organizations. • Participates in and maintains active community relations • Participates in and ensures the hotel maintains active college relations. • Participates in corporate activities and meetings, as requested • Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts. REQUIREMENETS • Ability to perform critical analysis. • Ability to manage extensive amounts of information and provide constructive feedback/direction. • Extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources, and hotel financial processes and analysis. • Excellent written skills sufficient to produce communications that properly reflect the Apex Alliance and Hilton image. • Excellent oral communication and presentation skills. • Fluent in Italian and proficient in English. • Considerable ability to listen effectively. • Ability to work effectively both independently and as a team. • Ability to delegate, manage, and organize projects and establish priorities consistent with company objectives. • Ability to effectively deal with owners, customers, and team members, some of whom will require high levels of patience, tact, and diplomacy. • Ability to manage multiple projects, meet and work effectively under time and resource constraints. • Ability to effectively lead a team of professionals. • Substantial and successful track record in hotel operations. • Leadership experience; preferably 5 years or more. • Hotel general management experience preferred. • Proven track record of successes in achieving revenue and service objectives. • Proven ability to recruit, motivate, and train a team of professionals. WE OFFER • Competitive package depending on candidate competencies and experiences. • Interesting and challenging work in an international environment. • Additional benefits such as private health insurance or its alternative. • Discounted rates for accommodation and F&B in international branded hotels. • Lovely work atmosphere and opportunities for career progression. Please submit your application by email.

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