Director Of Restaurants | 5 Luxury Resort | Tuscany
2 settimane fa
To oversee and manage the day to day and strategic operation of all the restaurant operations to the agreed standards ensuring total guest satisfaction is achieved. To meet and improve upon all agreed financial and quality targets within the departments. To ensure all Restaurant-bar Management and staff are managed and developed to the agreed standards of the Resort. To be involved with achieving the agreed Restaurants and others sales strategy. KEY RELATIONS Great communication skills with key departments. Keep good working relations with other department heads. Be an ambassador between Guest and Management. Problem solving skills. Team Leadership. ROLE: Director of Restaurants Purpose: To oversee the development, approval and implementation of Restaurants and bar services, quality and revenue generation. Be the ambassador of the Resort, for good service culture and strongly believes in true hospitality. You will be in charge of running the food and beverage service department. One green Michelin star restaurant (35 covers), one informal restaurant (60 covers), breakfast, bars, pools and events. To oversee a team of 22 people. Reporting to: Executive Chef. MAIN RESPONSIBILITIES Being the Leader of the Restaurants, he/she will lead the team by setting examples. Training staff to know the highest standards of service. Completing training to manage the storytelling process and Property Story including construction, artwork, property landmarks, etc. Preparing daily organizations and weekly service plan. Overseeing the guests' satisfaction and creating an action plan in order to ensure the brand promise. Supervising the restaurant staff being a good mentor supporting and setting expectations. Being the owner of the restaurant style, including communicating information to staff regarding art, culture, produce, concepts. In charge of the complete welcoming, greeting and guest satisfaction. Supervising the Activities Department. Ensure that grooming standards are followed. In charge of the financial performance of the restaurant in terms of revenue (average revenue per cover, upselling and controlling department costs). TASKS WITHIN THE ROLE Coordinate the daily operations of the hotel food and beverage teams. Strive for quality and know our product offering like no other. Offer support and work with the front of house team during peak service periods. Run daily operational meetings with your teams to ensure everything goes smoothly. Work together with the development team to promote sustainability. Manage service aspects in all food and beverage assigned areas and events and acknowledge, greet and thank all members and guests. Confirm that all service staff are in proper uniform and adhere to standards. Hire, manage and train staff in all technical and non-technical aspects. Create, maintain and distribute weekly schedules for staff and communicate changes as appropriate to all. Maintain an overview with the front office team of the restaurant's bookings. Conduct pre-shift, pre-meal and pre-event meetings with all necessary staff. Responsible for employee relation issues and reviews incidents with Human Resource Manager. Act as the Manager on Duty (MOD) when all other management staff has departed for the evening. Control costs of beverage outlets by purchasing and managing stocks. Conduct wine tasting for VIPs or while the sommelier is absent. WHO YOU ARE A true problem-solver and are not afraid to make decisions in the moment. Courteous, professional and ready with a smile for team members, guests and random strangers alike. Approach stressful situations with a clear mind and bring a sense of 'I did it' to every problem. A team player who works hard to inspire and guide your team members to excellence. Hard-working and responsible with a 'let's do this' mentality. Build, lead and inspire motivated, happy teams. Passionate about hospitality, creating an experience for the guest and looking after your team. PROFILE Exceptional English and Italian communication skills; all other languages are very welcome Current or previous experience working as Restaurant Manager or as Food & Beverage Manager in a Luxury property with a strong focus on customer service and quality. Knowledge of P&L and purchasing procedures. Highly organized with strong planning skills. A proven track record of successfully leading people. Strong communication skills and guest-oriented attitude. Good knowledge of wines. J-18808-Ljbffr
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Director Of Restaurants | 5 Luxury Resort | Tuscany
3 settimane fa
Siena, Italia Antal International Network A tempo pienoTo oversee and manage the day to day and strategic operation of all the restaurant operations to the agreed standards ensuring total guest satisfaction is achieved. To meet and improve upon all agreed financial and quality targets within the departments. To ensure all Restaurant-bar Management and staff are managed and developed to the agreed standards of...
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Director Of Restaurants | 5 Luxury Resort | Tuscany
4 settimane fa
Siena, Italia Antal International Network A tempo pienoTo oversee and manage the day to day and strategic operation of all the restaurant operations to the agreed standards ensuring total guest satisfaction is achieved.To meet and improve upon all agreed financial and quality targets within the departments.To ensure all Restaurant-bar Management and staff are managed and developed to the agreed standards of the...
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Director Of Housekeeping
3 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Resident Manager
3 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a 5-star Luxury property in Tuscany, we're looking for a: Resident Manager You will be reporting to the General Manager and directly responsible for overseeing the daily operations of the property. You will be: Overseeing all departments (front office, housekeeping, food & beverage, maintenance, etc.) ensuring smooth day-to-day operations. Collaborating...
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Resident Manager
3 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a 5-star Luxury property in Tuscany, we're looking for a:Resident ManagerYou will be reporting to the General Manager and directly responsible for overseeing the daily operations of the property.You will be:Overseeing all departments (front office, housekeeping, food & beverage, maintenance, etc.)ensuring smooth day-to-day operations.Collaborating...
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Director Of Housekeeping
2 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Director of Housekeeping
2 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/unaDIRECTOR OF HOUSEKEEPINGIn qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Luxury Hospitality Leader Wanted in Tuscany
2 settimane fa
Siena, Toscana, Italia Antal International Network A tempo pienoAbout the RoleWe are seeking an experienced and dynamic Resident Manager to oversee the daily operations of a 5-star luxury property in Tuscany.As a key member of our team, you will be responsible for ensuring seamless day-to-day operations, collaborating closely with department heads, and driving guest satisfaction through continuous improvements. You will...
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Director Of Housekeeping
3 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/unaDIRECTOR OF HOUSEKEEPINGIn qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Director Of Housekeeping
2 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/unaDIRECTOR OF HOUSEKEEPINGIn qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Director Of Housekeeping
3 settimane fa
Siena, Italia Antal International Network A tempo pienoPer un prestigioso resort 5L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Director of Housekeeping
3 settimane fa
Siena (SI), Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Director of Housekeeping
4 giorni fa
Siena (SI), Italia Antal International Network A tempo pienoPer un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, saràresponsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...
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Front Office Manager
6 mesi fa
Siena, Italia Antal International A tempo pienoFor a 5-star Luxury Hotel in Umbria, we’re looking for a: **Front Office Manager** You will be reporting to the Hotel Manager and directly responsible for the management of the Front Office Team. **Main duties** - Creating a great experience for Guests and team members. - Creating and implementing all the relevant standards of the department - Creating...
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Room Division Manager
2 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5* resort in Tuscany, we are looking for aROOMS DIVISION MANAGERThe Rooms Division Manager will manage and enhance all Room Divisionteams’performancetoensureexcellentservicefortheguestsandprofessional development to the employees, in compliance with the company philosophy, operating standards and procedures. He or she will help to...
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Room Division Manager
2 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5* resort in Tuscany, we are looking for a ROOMS DIVISION MANAGERThe Rooms Division Manager will manage and enhance all Room Divisionteams' performance to ensure excellent service for the guests and professional development to the employees, in compliance with the company philosophy, operating standards and procedures.He or she will...
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Room Division Manager
3 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5* resort in Tuscany, we are looking for aROOMS DIVISION MANAGERThe Rooms Division Manager will manage and enhance all Room Divisionteams'performancetoensureexcellentservicefortheguestsandprofessional development to the employees, in compliance with the company philosophy, operating standards and procedures.He or she will help to...
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Room Division Manager
3 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5* resort in Tuscany, we are looking for aROOMS DIVISION MANAGER The Rooms Division Manager will manage and enhance all Room Divisionteams'performancetoensureexcellentservicefortheguestsandprofessional development to the employees, in compliance with the company philosophy, operating standards and procedures. He or she will help to...
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Room Division Manager
3 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5 resort in Tuscany, we are looking for a ROOMS DIVISION MANAGER The Rooms Division Manager will manage and enhance all Room Divisionteams' performance to ensure excellent service for the guests and professional development to the employees, in compliance with the company philosophy, operating standards and procedures. He or she will...
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Room Division Manager
2 settimane fa
Siena, Italia Antal International Network A tempo pienoFor a prestigious luxury 5* resort in Tuscany, we are looking for a ROOMS DIVISION MANAGER The Rooms Division Manager will manage and enhance all Room Divisionteams'performance to ensure excellent service for the guests and professional development to the employees, in compliance with the company philosophy, operating standards and procedures. He or she will...
