Mortgage Product Expert

4 settimane fa

Milano, Italia Ing Bank N.V. A tempo pieno

Job Description La figura di Mortgage Product Expert, con il ruolo di Customer Journey Expert all'interno dell'organizzazione Agile, riporta al Product Lead dell'area Mutui all'interno della Tribe Lending & Protection. La risorsa si occupa dello sviluppo dei prodotti/servizi con riferimento al mutuo, è responsabile del monitoraggio del posizionamento di prodotto e dell'implementazione delle iniziative commerciali finalizzate alla vendita, attraverso l'analisi della concorrenza e il monitoraggio dei KPI di processo, assicurando il coinvolgimento e l'allineamento di tutte le parti coinvolte. Key Responsibilities Supportare la definizione ed implementazione della strategia di prodotto (vendita, processi, prezzo, canali)Disegnare, in accordo con in canali commerciali, i processi cliente per il prodotto Mutuo e promuove azioni di process improvement collaborando con le diverse aree impattateCollaborare allo sviluppo di prodotti e processi end-to-endMonitorare i KPI di prodotto al fine di identificare azioni volte ad aumentare la profittabilitàResponsabile della fase implementativa delle iniziative riguardanti i prodotti/servizi fornendo i requisiti di prodotto/processoResponsabile della stesura della documentazione (change business requirement) necessaria per le implementazioni di prodottoCollaborare con gli altri membri del team al fine di garantire sinergia e coerenza all'intero processo commercialeGestire i rapporti con società terze coinvolte nei progetti e nella gestione dei prodottiEducational Qualifications Laurea o cultura equivalenteWork Experience and skills Technical skills Spiccate capacità di problem solvingPregressa esperienza di almeno 2 anni nel ruoloOttime capacità analiticheNecessaria conoscenza del prodotto MutuoConoscenza della regolamentazione bancaria (in particolare del prodotto Mutuo)Conoscenza della regolamentazione bancaria in riferimento alle tematiche ESG (considerato un plus)Precedenti esperienze lavorative nel settore bancario o similiÈ necessaria una comprensione del mercato bancario nel dettaglio, benchmark e panoramica dei concorrentiSoft Skills Buone capacità relazionaliConoscenza avanzata di MS Office (es. Excel e PowerPoint)Buona conoscenza della lingua inglese sia scritta che parlataLocation: Milan
Duration: Permanent About ING ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people's potential. We don't judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future. #doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. 'do your thing' is about people being free to live the life they want to live, knowing that they will make their world a little better for it. Do you think you are "a step ahead"? Apply now The benefits of joining ING In addition to being a part of a great team, working in a fun and innovative environment, we offer: Super flexible smart workingCompetitive base salaries and performance based bonusesDiverse cultures & Innovative mindsetsInternational EnvironmentCommitment to sustainabilityLots of training development opportunities to help you growLots of moments dedicated to physical and mental well-beingA special day off when it is your birthday: we call it #doyourbirthdayAnd of course we can't forget: free water & coffee at the officeOur Commitment Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.


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