Groups & Events Sales Coordinator
4 ore fa
Hospitality Talents , a recruitment agency specialized in Hospitality profiles, is currently seeking an experienced and dynamic Groups & Events Coordinator to join the team of our client in Rome.
Are you passionate about hospitality, events, and delivering exceptional customer experiences? Our client is looking for a dynamic Groups & Events Coordinator to join their team and help create unforgettable events for their guests.
If you thrive in a fast-paced environment, love engaging with clients, and have a strong eye for detail, we want to hear from you
Key Responsibilities : Customer Journey Management : From the moment of contract, you'll be the key point of contact, ensuring a smooth and exceptional customer experience.Site Inspections & Briefings : Conduct site inspections and communicate clearly with the sales team to ensure every detail is covered.Seamless Event Handover : Work closely with the Re-Active Sales Team to ensure all event details are accurately handed over, creating a seamless experience for the customer.Client Communication : Build and maintain strong relationships with clients, providing regular updates and proactive communication throughout the event planning process.Cross-Department Coordination : Collaborate with hotel departments to ensure all agreed services are delivered, and exceed customer expectations whenever possible.Event Planning Support : Assist clients with menu planning, food and beverage coordination, room set-ups, décor, entertainment, and more, working with external vendors as needed.Contract Management : Confirm event details and negotiate pricing for food, beverages, and hotel services within the approved guidelines.Event Execution : Ensure that all event logistics run smoothly from set-up to break-down, and that the client is delighted with every aspect of their event.Revenue and Reporting : Help achieve revenue targets through upselling and efficient coordination, and handle administrative tasks such as forecasts and feedback collection.Requirements
What We're Looking For : Action-Oriented & Results-Driven : You take initiative and are committed to achieving outstanding results.People-Person : You build relationships easily and have an engaging personality that makes clients feel confident and excited about their events.Effective Communicator : You're clear, concise, and able to communicate effectively with both clients and team members.Problem Solver : You can think on your feet and find solutions to any challenges that arise.Positive Attitude : You approach every task with enthusiasm and a can-do spirit.Qualifications & Skills : Fluency in English & Italian is a must.MICE Expertise : Strong understanding of the MICE (Meetings, Incentives, Conferences, and Exhibitions) environment.Organizational Skills : Excellent ability to manage multiple events, clients, and logistics efficiently.What You Bring : Education & Experience : A minimum of 2 years in a similar role at a property with substantial rooms and meeting spaces.Team Player : You've demonstrated your ability to collaborate with colleagues and always put guests first.Event Experience : You've handled everything from room blocks to VIP services, and are comfortable working with all event types.Benefits
What You'll Gain : A chance to work in a prestigious, international company.The opportunity to shape and execute the company's sales strategy.The ability to build valuable relationships within the industry and grow your professional network.A role that challenges you to achieve excellence, with opportunities for career growth.
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