Customer Experience

3 settimane fa


Lazio, Italia Michael Page International A tempo pieno

Autore annuncio: Michael Page International Zona lavoro: Roma , Roma Data pubblicazione: 29 ottobre 2024
Descrizione offerta: Categoria: Leisure, Travel & Tourism
Luogo di lavoro: Roma
Il Customer Experience & Brand Coordinator Manager avrà la responsabilità di garantire e ottimizzare l'esperienza cliente e rafforzare la percezione del brand a livello globale.

- Sviluppa e implementa strategie per migliorare l'esperienza del cliente, assicurando che tutti i touchpoint siano in linea con gli standard e i valori del brand.

- Monitoraggio e analisi della customer satisfaction attraverso strumenti avanzati di feedback e reportistica, identificando aree di miglioramento e implementando piani d'azione per ottimizzare l'esperienza.

- Collaborare con il team marketing per lo sviluppo di contenuti e materiali promozionali, assicurando che l'immagine del brand sia sempre coerente e di impatto.

- Partecipare alle fiere internazionali del settore maggiormente in linea con le strategie commerciali.

Requisiti:
- Master in Business, Marketing, Hospitality Management o affini.
- Esperienza minima di 4/5 anni in ruoli simili in realtà del settore hospitality & Tourism; strutture alberghiere segmento Luxury, Tour Operator, DMC.
- Eccellente padronanza dell'inglese; la conoscenza di altre lingue sarà considerata un plus.
- Eccellenti capacità di leadership, comunicazione e negoziazione.
- Forte orientamento ai risultati e capacità di lavorare in un ambiente dinamico e in continua evoluzione.
#J-18808-Ljbffr



  • Lazio, Italia Parcelhero A tempo pieno

    ParcelHero is one of the UK's biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we're a technology-driven company that's going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career growth...


  • Lazio, Italia Msx International Inc. A tempo pieno

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Customer Experience Specialist Location:  Lybra, Rome, IT, 30175 Customer Experience Specialist 40 hours a week Marghera, North of Italy, Hybrid Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The...


  • Lazio, Italia Msx International Inc. A tempo pieno

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Customer Experience Specialist Location:  Lybra, Rome, IT, 30175 Customer Experience Specialist 40 hours a weekMarghera, North of Italy, Hybrid Are you an automotive enthusiast willing to try yourself out as a Customer Experience Specialist? The Academy...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Manpower A tempo pieno

    Manpower is seeking a Complaint Intake Analyst for AbbVie, one of the leading pharmaceutical companies in the industry. The responsibilities include: Completing complaint intake via phone and email, including translating local languages to English, identifying complaint codes, following up for missing information, coordinating sample returns, and...


  • Lazio, Italia Fives Group A tempo pieno

    Reporting to the Deputy CEO Services, you will play a pivotal role in measuring and ensuring the improvement of customer satisfaction and positive experience, starting from gathering valuable customer feedback and following up the continuous improvement process.As main tasks you will:Advocate a customer-first mindset throughout the survey process and within...


  • Lazio, Italia Cisco Systems A tempo pieno

    Travel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...


  • Lazio, Italia Cisco Systems A tempo pieno

    Travel required – up to 20%What You'll DoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...


  • Lazio, Italia Buscojobs A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Buscojobs A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Teradata Group A tempo pieno

    Our Company At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Buscojobs A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Teradata Group A tempo pieno

    Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth.You're the primary CX point-of-contact for customers taking end-to-end ownership.You will understand their Business and Technical...


  • Provincia di Roma, Lazio, Italia MSX INTERNATIONAL A tempo pieno

    As Customer Experience Consultant, you will support our Automotive partner in a strategic program to move the experience of its customers a step further. **What will you do on a daily basis?** - Be accountable for Ownership Experience performance metrics, ensuring KPIs are achieved or exceeded - Interface with different stakeholders from different...


  • Lazio, Italia Cisco Systems, Inc. A tempo pieno

    As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth.You're the primary CX point-of-contact for customers taking end-to-end ownership.You will understand their Business and Technical...


  • Lazio, Italia Hermes Italie S.P.A. A tempo pieno

    GENERAL ROLE The In Store Customer Experience Specialist is in charge in developing and delivering the most memorable journey for clients, embodying the Brand values to provide heartfelt and bespoke attention to customers.MAIN RESPONSABILITIES Embody values and culture, showing highest integrity and ethical behaviour, proactively promoting the same attitude...