Customer Care
7 giorni fa
Si seleziona ed assume n.1 risorsa da inserire all'interno del nostro **Spazio Enel Partner di Senigallia** con il ruolo di IMPIEGATO AL CUSTOMER CARE / COMMERCIALE.
La risorse inserita nel team di back & front office commerciale avrà il compito di:
- gestire le relazioni con i clienti canale retail e business e garantirne la soddisfazione.
Il focus sarà posto sull'assistenza di vendita, rilevazione delle esigenze dei clienti e definizione delle azioni necessarie per migliorare la CUSTOMER EXPERIENCE in collaborazione con il team di riferimento.
Fondamentale la collaborazione con tutto il team commerciale durante i periodi di campagna vendita.
Completano il profilo:
- precisione,
- proattività,
- capacità di svolgere le proprie mansioni con alti standard qualitativi e attitudine al cambiamento.
COMPITI E RESPONSABILITA':
- gestire l'assistenza prima della vendita,
- rilevare le esigenze dei clienti e definire, in collaborazione con il team di riferimento, le azioni necessarie per migliorare la customer experience,
- collaborare a stretto contatto con tutto il team commerciale.
REQUISITI FONDAMENTALI: Capacità comunicativa e capacità di lavorare in team, spigliatezza e dinamicità, conoscenza del pacchetto Office ed Excel, buona capacità organizzativa e precisione.
DISPONIBILITA' IMMEDIATA - I COLLOQUI VERRANNO SVOLTI SOLO IN PRESENZA
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 12 mesi
Retribuzione: €1.200,00 al mese
Benefit:
- Cellulare aziendale
- Computer aziendale
- Parcheggio libero
Orario:
- Dal lunedì al venerdì
- No weekend
- Turno diurno
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