Addetto/a Customer Care
5 mesi fa
Fondazione Consulenti per il Lavoro è l’Agenzia per il Lavoro del Consiglio Nazionale dell’Ordine dei Consulenti del Lavoro con sedi su tutto il territorio nazionale e si occupa di attività di intermediazione, ricerca e selezione di personale e ricollocazione professionale per la gestione delle politiche attive del lavoro
**ADDETTO/A CUSTOMER CARE**:
Fondazione Consulenti per il Lavoro ricerca per azienda cliente operante nel settore delle sigarette elettroniche una figura che possa ricoprire il ruolo di ADDETTO/A CUSTOMER CARE.
**Nel ruolo dovrà occuparsi di**:
- Aiutare i clienti a ottenere la migliore esperienza con i servizi offerti dall’azienda;
- Imparare velocemente le procedure tecniche e adattarsi ai futuri aggiornamenti;
- Fornire suggerimenti e restare aggiornati con il resto del team;
- Gestire e risolvere le problematiche dei clienti attraverso tutti i canali di contatto (voce, chat,
**Requisiti per ricoprire il ruolo**:
- Ottima dialettica e massima padronanza della lingua italiana;
- Spiccate capacità relazionali (empatia ed educazione sono fondamentali) e di problem solving;
- Conoscenza pacchetto Office
- Tanta passione per la tecnologia e per il web;
- Disponibilità al lavoro nei week-end e nei giorni festivi;
- Buone skills commerciali e amministrative.
Completano il profilo dinamicità, flessibilità e predisposizione al lavoro in team.
Si offre contratto a tempo determinato con possibilità di proroga e stabilizzazione.
**Orario di lavoro**: full time.
La ricerca è rivolta ad ambo i sessi.
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