Sea Logistics Customer Care Specialist

2 settimane fa

Ancona, Italia Kuehne + Nagel As A tempo pieno

Do you have a passion for sea logistics and customer care? Imagine working for one of the world's leading logistics companies, where your expertise can make a global impact.
Your RoleSea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for clients and customers, and ensure that they are satisfied with our products, services and features, thereby contributing to excellent service standards.
Your ResponsibilitiesCustomer care and satisfaction: to pro actively advise and consult to ensure customer satisfactionShipment management: qualification and entry of customer orders into the operational execution processQuotation management: qualification of customer inquiries, provide quotations and updates, set final selling priceCustomer on boarding: inclusion and transfer of customer requirements into our systemsCustomer data management: maintenance and integration of customer data in our systemsOperational customer relationship management: knowledge exchange with the salesReporting: creating, refining and reviewing reportsYour Skills and ExperiencesSea Logistics backgroundIntermediate level of English B1Communication and conflict resolution skillsAnalytical skillsGood Reasons to JoinSince its foundation in 1890, Kuehne+Nagel has been committed to delivering its services with the highest standards to customers and communities, creating a tradition of excellence. Today, we are the number one player in logistics worldwide, with 1,400 locations and 78,000 employees in 100+ countries. The Italian branch has 50+ years of activities and counts 40 locations with 3,000 team members partnering with more than 3,000 clients.
As a global organization, Sea, Air, Road, and Contract Logistics are the four pillars of our business. As all Business Units strive to innovate while keeping a sustainable business outlook, we seek drive and ownership in all our candidates. Passion and willingness to be part of a multicultural and dynamic team are a must for us
We care about our people as much as we do for our customers: we inspire our colleagues to act according to their uniqueness, empower them to own their career path, delivering the best balance between performance and individual wellbeing. Your contribution will always matter.
What we offerWe strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing. Our benefits are centered around you and your family, and our offer is constantly improving:
Accidental coverage (at and outside work)Extra Medical insuranceFull access to Fitprime for you and your friends: access to +3000 Gyms, pools and sport centers + Online workout (e.g. yoga, mindfulness, cardio) + nutritionistSpeexx, your digital coaching platform for language training – For you and someone of your choice5 extra days of paternity leaveRemote working enhancement for new parents1 day off for volunteering activitiesFree Tax return support (730)Free social welfare consulting (e.g. INPS, disability, pension)1000+ discount on products and servicesSpecial discount on travels with Interline Turismo
#J-18808-Ljbffr

  • Sea Logistics Customer Care Specialist

    2 settimane fa

    Ancona, Marche, Italia Kuehne + Nagel As A tempo pieno

    Sea Logistics Customer Care SpecialistAre you passionate about sea logistics and customer care? Do you want to work for a leading logistics company where your expertise can make a global impact?Key Responsibilities:Provide front-line support to customers, answering questions and responding to complaintsEnsure customer satisfaction by proactively advising and...

  • Sea Logistics Customer Care Specialist

    2 mesi fa

    Ancona, Italia Kuehne+Nagel A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact. ** Your Role**: Sea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for...

  • Sea Logistics Customer Care Specialist

    4 giorni fa

    Ancona, Marche, Italia Kuehne + Nagel As A tempo pieno

    Your Role:As a Customer Care Specialist for Sea Logistics Operations, you will be the first point of contact for our customers, providing them with expert support and guidance on all aspects of sea logistics.Your Responsibilities:Customer Care and Satisfaction: Proactively advise and consult with customers to ensure their satisfaction and resolve any issues...

  • Sea Logistics Customer Care Specialist

    2 settimane fa

    Ancona, Italia Kuehne + Nagel AS A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact. Your Role Sea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for...

  • Sea Logistics Customer Care Specialist

    2 mesi fa

    Ancona, Italia Kuehne + Nagel As A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world's leading logistics companies, where your expertise can make a global impact.Your Role Sea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for clients...

  • Sea Logistics Customer Care Specialist

    2 settimane fa

    Ancona, Italia Kuehne + Nagel As A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world's leading logistics companies, where your expertise can make a global impact.Your Role Sea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for clients...

  • Sea Logistics Customer Care Specialist

    2 settimane fa

    Ancona, Italia Kuehne + Nagel AS A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world’s leading logistics companies, where your expertise can make a global impact. Your Role Sea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for...

  • Sea Logistics Customer Care Specialist

    2 mesi fa

    Ancona, Italia Kuehne + Nagel As A tempo pieno

    Do you have a passion for sea logistics and customer care?Imagine working for one of the world's leading logistics companies, where your expertise can make a global impact.Your RoleSea customer care expert support customers by providing helpful information, answering questions, and responding to complaints.You will provide front line support for clients and...

  • Sea Logistics Customer Care Specialist

    2 mesi fa

    Ancona, Italia Kuehne + Nagel As A tempo pieno

    Do you have a passion for sea logistics and customer care? Imagine working for one of the world's leading logistics companies, where your expertise can make a global impact.Your RoleSea customer care expert support customers by providing helpful information, answering questions, and responding to complaints. You will provide front line support for clients...

  • Addetto/a Customer Care

    4 mesi fa

    Ancona, Italia Fondazione Consulenti per il Lavoro A tempo pieno

    Fondazione Consulenti per il Lavoro è l’Agenzia per il Lavoro del Consiglio Nazionale dell’Ordine dei Consulenti del Lavoro con sedi su tutto il territorio nazionale e si occupa di attività di intermediazione, ricerca e selezione di personale e ricollocazione professionale per la gestione delle politiche attive del lavoro **ADDETTO/A CUSTOMER...

  • Customer Service Specialist

    1 giorno fa

    Ancona, Italia Fercam S.P.A. A tempo pieno

    For our Distribution Department at our Ancona Branch, we are currently looking for a Customer Service Specialist - Distribution KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the logistics...

  • Customer Service Specialist

    1 giorno fa

    Ancona, Italia Fercam A tempo pieno

    For our Distribution Department at our Ancona Branch, we are currently looking for aCustomer Service Specialist - Distribution KEY RESPONSIBILITIESResolve customer issues and complaints efficiently while ensuring customer satisfaction, collaborate with other departments to address customer needs and improve processes, coordinate tasks with the logistics...

  • Customer Service Specialist

    4 giorni fa

    Ancona, Italia FERCAM A tempo pieno

    For our Distribution Department at our Ancona Branch, we are currently looking for a Customer Service Specialist - Distribution KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction, collaborate with other departments to address customer needs and improve processes, coordinate tasks with the...

  • Business Development Manager

    4 settimane fa

    Ancona, Italia Asstra A tempo pieno

    Business Development Manager (Industrial Project Logistics) at AsstrAJob Type: Full Time HybridLocation: 24069 Trescore Balneario, Province of Bergamo, ItalyExperience Required: Professional ExperiencePosting Date: 9/18/24AsstrA is a Swiss logistics company founded 30 years ago.Our team will number more than 1,500 in 2024, located in 24 countries and...

  • Customer Service Specialist

    1 giorno fa

    Ancona, Italia Fercam S.P.A. A tempo pieno

    For our Distribution Department at our Ancona Branch, we are currently looking for aCustomer Service Specialist - DistributionKEY RESPONSIBILITIESResolve customer issues and complaints efficiently while ensuring customer satisfaction.Collaborate with other departments to address customer needs and improve processes.Coordinate tasks with the logistics team to...

  • Customer Service Specialist

    1 giorno fa

    Ancona, Italia Fercam S.p.A. A tempo pieno

    For our Distribution Department at our Ancona Branch, we are currently looking for a Customer Service Specialist - Distribution KEY RESPONSIBILITIES Resolve customer issues and complaints efficiently while ensuring customer satisfaction. Collaborate with other departments to address customer needs and improve processes. Coordinate tasks with the...

  • Project Logistics Business Development Manager

    3 giorni fa

    Ancona, Marche, Italia Https:Www.Energyjobline.ComSitemap A tempo pieno

    Business Development Manager in Project LogisticsAsstrA is a Swiss logistics company founded 30 years ago and is part of the international logistics market. Our team will number more than 1,500 in 2024, located in 24 countries and covering a wide range of logistics services. AsstrA's partners trust us to offer the most efficient land, sea, air & intermodal...

  • Business Development Manager

    2 settimane fa

    Ancona, Italia Https:Www.Energyjobline.ComSitemap.Xml A tempo pieno

    Business Development Manager (Industrial Project Logistics) at AsstrALocation: Trescore Balneario, Province of Bergamo, ItalyJob Type: Full Time, HybridApplication Deadline: 9/18/24Company Overview: AsstrA is a Swiss logistics company founded 30 years ago.Our team will number more than 1,500 in 2024, located in 24 countries and covering a wide range of...

  • Business Development Manager

    2 settimane fa

    Ancona, Italia Https:Www.Energyjobline.ComSitemap.Xml A tempo pieno

    Business Development Manager (Industrial Project Logistics) at AsstrA Location: Trescore Balneario, Province of Bergamo, ItalyJob Type: Full Time, HybridApplication Deadline: 9/18/24Company Overview: AsstrA is a Swiss logistics company founded 30 years ago. Our team will number more than 1,500 in 2024, located in 24 countries and covering a wide range of...

  • Business Development Manager

    2 mesi fa

    Ancona, Italia Asstra A tempo pieno

    Business Development Manager (Industrial Project Logistics) at AsstrA | softgarden View job here Business Development Manager (Industrial Project Logistics) Full Time Hybrid 24069 Trescore Balneario, Province of Bergamo, Italy With Professional Experience 9/18/24 Business Development Manager in Project Logistics AsstrA is a Swiss logistics company founded 30...