Senior Client Representative – Insurance Broker

2 mesi fa

Milano, Italia Mercer A tempo pieno

Marsh is seeking candidates to join our Corporate Team as a Senior Client Representative, based in Milan.

What can you expect? As we continue to grow, we are seeking a highly skilled and motivated Senior Client Representative to join our team, as we are committed to delivering exceptional service and building long-term relationships with our clients.

You will manage and grow a portfolio of corporate clients, serving as their main point of contact. Your goal is to understand their unique needs and provide insurance solutions. By building strong relationships and working closely with internal teams, you will ensure smooth execution of client requests and identify opportunities for cross-selling and upselling. Your expertise and dedication will deliver exceptional service, helping clients achieve their goals.

What is in it for you? A company with a strong brand and strong results to match; Opportunity to make the difference and be part of the world's largest insurance broker & Risk Advisor; Attractive benefits coverage, outstanding learning programmes, mentoring opportunities and interaction with counterparts in industry groups and client organizations. We will count on you to: Manage and grow a portfolio of corporate clients in the assigned segment; Serve as the main point of contact for clients, building strong relationships and providing exceptional client service; Understand the unique needs and objectives of each client and provide tailored financial solutions; Collaborate with internal teams to ensure the smooth execution of client requests; Identify opportunities for cross-selling and upselling to maximize client satisfaction and revenue; Prepare and deliver presentations to clients on insurance products and solutions; Monitor client satisfaction and address any concerns or issues in a timely manner; Stay up-to-date with industry trends and market conditions to provide valuable insights to clients. What you need to have: Degree in Economics or Law; Proven experience in managing corporate clients in the insurance industry; Strong knowledge of insurance products and solutions, in particular with reference to Property & Liability insurance programs; Excellent communication and interpersonal skills; Ability to build and maintain strong relationships with clients; Strong analytical and problem-solving skills; Proficiency in both Italian and English. Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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