Technical Service Specialist Infrastructure
2 giorni fa
Descrizione del lavoro Riportando al Technical Service Manager, il Technical Service Specialist collabora con i Product Engineer (PE) nel supporto ai venditori, agenti e forza commerciale, soddisfando le richieste dei clienti in merito ai prodotti e alle soluzioni relative al mondo delle costruzioni.
conosce le caratteristiche dei principali prodotti appartenenti al settore delle costruzioni, in termini di performance, condizioni di uso e applicazione, limitazioni e compatibilità con supporti e altri prodotti complementari; analizza le condizioni dei supporti di applicazione, in cantiere, e determina le operazioni necessarie alla loro preparazione; conosce le modalità operative per la preparazione e la miscelazione dei prodotti, nonché alla loro applicazione e finitura; prepara campionature e mock-up di sistemi e prodotti, da utilizzarsi durante dimostrazioni pratiche o da consegnare ai clienti e agenti; organizza dimostrazioni pratiche e training, sia nelle sedi ove vengono svolti i corsi di formazione, sia presso le sedi dei nostri clienti preparando e trasportando in loco tutto il necessario (supporti, attrezzi, prodotti, campioni, materiale dimostrativo ecc.
); fornisce istruzioni alle imprese per la corretta applicazione dei prodotti e sistemi, contestualizzando le condizioni operative proprie del cantiere ove si trova ad operare; identifica le probabili cause di una non corretta applicazione eseguita da terzi, allo scopo di consigliare (in accordo con il relativo Product Engineer) una metodologia di intervento per ripristinare le corrette performance dei prodotto/ciclo applicato; affianca la forza vendita in eventi organizzati presso i clienti o con imprese applicatrici, con lo scopo di presentare e dimostrare l'uso dei prodotti e sistemi Sika; è presente durante eventi fieristici per dimostrazione prodotti e cicli applicativi; Qualifiche Diploma scuola superiore (edile) costituisce titolo preferenziale Informazioni aggiuntive Capacità organizzative, pratiche.
Capacità comunicative e di relazione interpersonale.
Team working.
Disponibilità a trasferte in tutta Italia.
Lingua inglese, non obbligatoria ma preferenziale.
pacchetto Office.
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