System Operator
2 settimane fa
Package Description Joining Serco Italy's amazing team offers: Competitive Salary Great career opportunities in the Space industry Corporate Benefits Package International environment Possible hybrid work Job Introduction Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
With a strong presence in Europe, Serco collaborates extensively with the European Space Agency (ESA), providing comprehensive services from earth observation data management to spacecraft control and flight dynamics.
In collaboration with ESRIN, Serco has made significant contributions to various space missions.
Our technical and scientific support has been pivotal in enhancing the efficiency and effectiveness of ESA's operations.
By joining Serco's team at ESRIN, you will be part of a dynamic environment focused on innovation and excellence in space exploration and data management, contributing to groundbreaking projects that shape the future of space technology.
We are currently searching for an experienced and dynamic System Operatorto join our international team in Rome.
The System Operator is used to monitor and control the data products system in a PDGS operational environment.
Main Responsibilities Operate the Ground segment monitoring facility to assess the overall system behaviour (performance, irregularities etc..) Detect irregularity based on the routine analysis of defined performance indicators (by the analysis of the content of the reports generated and/or by the absence of report) Refine the performance indicators to characterize the PDGS operations' completeness and performance Identify and report to the customer any problem or incident Anomaly Handling investigation and problem solving Propose recommendations for resolution of anomaly related to ground segment Earth Observation (EO) data products management Systematic generation of EO data products monitoring and control Successful Candidate EO data products and auxiliary file knowledge Linux O.S and native shell scripting Run, operate, monitor the system according to performance parameters Provide service desk and second line support Perform corrective maintenance (at least for blocking problems) Any experience in the following would be of great value: Java programming SQL knowledge Additional skills: Good communications skills in English Proactive approach to problem identification and resolution OnCall support may be required Take full responsibility for the successful conclusion of the activities and success-oriented Very good user liaison capability and team-player spirit Sharp and curious mind Availability to travel within Europe to attend meetings
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