System Operator

2 settimane fa

Lazio, Italia Serco A tempo pieno

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.
With a strong presence in Europe, Serco collaborates extensively with the European Space Agency (ESA), providing comprehensive services from earth observation data management to spacecraft control and flight dynamics.
In collaboration with ESRIN, Serco has made significant contributions to various space missions.
Our technical and scientific support has been pivotal in enhancing the efficiency and effectiveness of ESA's operations.
By joining Serco's team at ESRIN, you will be part of a dynamic environment focused on innovation and excellence in space exploration and data management, contributing to groundbreaking projects that shape the future of space technology.
We are currently searching for an experienced and dynamic System Operator to join our international team in Rome.
The System Operator is used to monitor and control the data products system in a PDGS operational environment.
Responsibilities Operate the Ground segment monitoring facility to assess the overall system behaviour (performance, irregularities etc..) Detect irregularity based on the routine analysis of defined performance indicators (by the analysis of the content of the reports generated and/or by the absence of report) Refine the performance indicators to characterize the PDGS operations' completeness and performance Identify and report to the customer any problem or incident  Anomaly Handling investigation and problem solving  Propose recommendations for resolution of anomaly related to ground segment  Earth Observation (EO) data products management Systematic generation of EO data products monitoring and control   Profile EO data products and auxiliary file knowledge Linux O.S and native shell scripting Run, operate, monitor the system according to performance parameters  Provide service desk and second line support  Perform corrective maintenance (at least for blocking problems) Any experience in the following would be of great value: Java programming SQL knowledge Additional skills:  Good communications skills in English Proactive approach to problem identification and resolution OnCall support may be required  Take full responsibility for the successful conclusion of the activities and success-oriented Very good user liaison capability and team-player spirit Sharp and curious mind Availability to travel within Europe to attend meetings On offer Competitive Salary.
Great career opportunities in the Space industry Comprehensive package of benefits offered by the company, such as life insurance and health insurance.
Engaging company events to foster team spirit.
Hybrid working model to support work-life balance.
Opportunity to work in an international environment.
Relocation: Rome's central location in Italy offers excellent transportation links within the city and across the country.
The city is well-connected by a network of highways and railways, with Ciampino Airport or Fiumicino, providing convenient access to international destinations.
Serco provides relocation support for all EU passport holders planning to move to Rome and join Serco Italia S.p.A. DE&I Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued.
Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.
About Serco: Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA.
We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face.
When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security.
We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.

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