Crm & Customer Service Project Manager

3 giorni fa

Milano, Italia Van Cleef & Arpels A tempo pieno

Codice di riferimento: 100278**CRM & Customer Service Project Manager**:
- Milano, 25, IT- Permanent**Chi siamo ?
**
Dal ricco heritage, la Maison di Alta Gioielleria Van Cleef & Arpels promuove un know-how d'eccezione in un ambiente affascinate e creativo.
La nostra Maison è alla ricerca di talenti che contribuiscano a sviluppare e trasmettere le proprie competenze con attenzione e senza scendere a compromessi.
In Van Cleef & Arpels sarai circondato/a da esperti appassionati e potrai dare il tuo contributo a molti nuovi progetti che consentono alla nostra Maison di reinventarsi di volta in volta.
In Van Cleef & Arpels siamo orgogliosi di assumere talenti con background, esperienze e identità diverse.
Crediamo che quando la diversità e l'inclusione vengono pienamente abbracciate e potenziate, la creatività e la conoscenza emergono per offrire eccellenza.
Continuiamo a lavorare per favorire gruppi di lavoro che si completino nella loro diversità.
**Van Cleef & Arpels - CRM & Customer Service Project Manager**
**Do you match** this **profile?
**
Do you have a previous background in CRM Operations & Programs and Customer Service?
Do you have a strong spirit of initiative and collaboration?
Are you at ease taking decisions and fixing issues?
Are you organised, energetic and well-structured thinking?
Do you have excellent communication skills in English and in Italian?
If so, we'd love to get to know you
**What do we expect from you?
**
As part of the Italian Retail team, you will be responsible for rolling out in the Italian boutiques the CRM strategy and tools developed by the HQ and the Europe-CIS Region in order to maximize client loyalty, recruitment and achieve optimal profitability.
You will support the sales team in developing their client activities and sales through dedicated CRM plan adapted to each boutique priorities and client's profiles and be the key contact for Customer Service guidelines, training and action plans.
You will monitor all CRM & Customer Service activities, and report market's needs and feedbacks to Regional CRM & Customer Service team, as main contact point.
You will monitor the Client Satisfaction Barometer results with all boutiques, being proactive in gathering feedbacks and sharing best practices for Client Satisfaction improvement.
You will debrief the retail team on the quarterly CS dashboard and working on action plans with the boutiques to improve the KPIs.
You will work hand-in-hand with the Retail Manager and visit Boutiques on a regular basis as to create proximity
**More than a job** **an experience
**
By joining the Maison, you are joining a team in which professional development is one of our main focuses.
The recruitment process:
- _You will meet with the HR team and the Retail Manager_ _at Richemont Italy_
**#BloomWithVca

  • CRM & Customer Service Project Manager

    7 mesi fa

    Milano, Italia Van Cleef & Arpels A tempo pieno

    Codice di riferimento: 100278**CRM & Customer Service Project Manager**: - Milano, 25, IT- Permanent**Chi siamo ?** Dal ricco heritage, la Maison di Alta Gioielleria Van Cleef & Arpels promuove un know-how d’eccezione in un ambiente affascinate e creativo. La nostra Maison è alla ricerca di talenti che contribuiscano a sviluppare e trasmettere le...

  • IT Project Manager

    7 mesi fa

    Milano, Italia Reverse SpA A tempo pieno

    **Contract type**: Permanent Workplace: Milano MI, Italia, Possibilità di smart working (2 giorni/settimana) Per una storica e multinazionale azienda del settore automotive, siamo alla ricerca di un/una **IT Project Manager - CRM** **Esperienza Richiesta**: - Laurea triennale in Informatica / Ingegneria Gestionale / Ingegneria Informatica; - conoscenza...

  • Customer Service Project Manager

    4 giorni fa

    Milano, Italia Siemens S.p.A. A tempo pieno

    **Create a better tomorrow with us.** We are looking for a Customer Service Project Manager be hired **with a permanent contract,** for our Electrification & Automation business unit in our premises in **Milan. **His / Her main responsibility will be to ensure that our projects related to the after sales market are delivered on time and produce the desired...

  • Customer Service Manager

    2 mesi fa

    Milano, Italia Stroili A tempo pieno

    Stiamo cercando una nuova risorsa per il ruolo di Customer Service Manager per la nostra sede di Rozzano (MI).La risorsa sarà fondamentale nel Customer Service, gestirà i processi di prevendita e postvendita per garantire i livelli di servizio attesi dal management con tecniche di miglioramento e nuove metodologie.Collaborerà con l'Head of Customer per...

  • It Project Manager

    2 settimane fa

    Milano, Italia Reverse Spa A tempo pieno

    **Contract type**: PermanentWorkplace: Milano MI, Italia, Possibilità di smart working (2 giorni/settimana)Per una storica e multinazionale azienda del settore automotive, siamo alla ricerca di un/una**IT Project Manager - CRM****Esperienza Richiesta**:- Laurea triennale in Informatica / Ingegneria Gestionale / Ingegneria Informatica;- conoscenza...

  • Customer Service Project Manager

    18 ore fa

    Milano, Italia Siemens S.P.A. A tempo pieno

    **Create a better tomorrow with us.**We are looking for a Customer Service Project Manager be hired **with a permanent contract,** for our Electrification & Automation business unit in our premises in **Milan.**His / Her main responsibility will be to ensure that our projects related to the after sales market are delivered on time and produce the desired...

  • Junior CRM Project Manager

    6 mesi fa

    Milano, Italia Autotorino spa A tempo pieno

    Il team CRM è alla ricerca di un/a JUNIOR CRM PROJECT MANAGER per il potenziamento dell'organico. La nuova risorsa sarà inserita in un team di personale esperto, che la supporterà nel processo di crescita, e contribuirà allo sviluppo delle attività in ambito CRM: implementare nuove soluzioni CRM ed automatizzare i processi interni, sfruttando la...

  • Crm Manager

    2 settimane fa

    Milano, Italia Groupm Italy A tempo pieno

    CRM Manager DESCRIPTION In GroupM, we are looking for a passionate, highly driven, and curious CRM manager to join our Digital Experience Team. The ideal candidate will have a proven track record of success in complex CRM campaign management and ongoing project management. The candidate must be able to analyze and proactively support the development of...

  • CRM Manager

    10 ore fa

    Milano, Italia GroupM Italy A tempo pieno

    CRM Manager DESCRIPTION In GroupM, we are looking for a passionate, highly driven, and curious CRM manager to join our Digital Experience Team. The ideal candidate will have a proven track record of success in complex CRM campaign management and ongoing project management. The candidate must be able to analyze and proactively support the development of...

  • Crm Manager

    2 settimane fa

    Milano, Italia Groupm Italy A tempo pieno

    CRM Manager DESCRIPTION In GroupM, we are looking for a passionate, highly driven, and curious CRM manager to join our Digital Experience Team. The ideal candidate will have a proven track record of success in complex CRM campaign management and ongoing project management. The candidate must be able to analyze and proactively support the development of...

  • Junior Crm Project Manager

    3 settimane fa

    Milano, Italia Autotorino Spa A tempo pieno

    Il team CRM è alla ricerca di un/a JUNIOR CRM PROJECT MANAGER per il potenziamento dell'organico.La nuova risorsa sarà inserita in un team di personale esperto, che la supporterà nel processo di crescita, e contribuirà allo sviluppo delle attività in ambito CRM:implementare nuove soluzioni CRM ed automatizzare i processi interni, sfruttando la...

  • Distribution and Customer Service Manager

    7 mesi fa

    Milano, Italia Tailor&Fox Srl A tempo pieno

    For our Client, important european Company leader in the **Tyre Industry**, for the opening of the **eCommerce Start-up** in the Italian market, we are looking for the following Profile: **DISTRIBUTION AND CUSTOMER SERVICE MANAGER** **Posizione**: Reporting to the General Manager, you will be responsible of the customer satisfaction and you will make sure...

  • Service Project Manager

    4 settimane fa

    Milano, Italia Oilandgas.Org.Uk A tempo pieno

    Service Project Manager We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) . The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders,...

  • Crm Manager

    2 giorni fa

    Milano, Italia Groupm Italy A tempo pieno

    CRM ManagerDESCRIPTIONIn GroupM, we are looking for a passionate, highly driven, and curious CRM manager to join our Digital Experience Team.The ideal candidate will have a proven track record of success in complex CRM campaign management and ongoing project management.The candidate must be able to analyze and proactively support the development of customer...

  • Customer Service Manager

    7 mesi fa

    Milano, Italia Manning Global A tempo pieno

    Our client, an eCommerce expert, is searching for a Customer Service Manager to join their project in Milan/Italy. Position Title: Customer Service Manager Position Type: Permanent Start Date: ASAP Location: Milan/Italy Contact: Bianca Papa | +49 89 23 88 98 673 Responsibilities: Fully responsible for the work management and personnel management...

  • Service Project Manager

    2 settimane fa

    Milano, Italia oilandgas.org.uk A tempo pieno

    Service Project Manager We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) . The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service...

  • Service Project Manager

    3 settimane fa

    Milano, Italia Oilandgas.Org.Uk A tempo pieno

    Service Project Manager We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) .The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders,...

  • Service Project Manager

    4 settimane fa

    Milano, Italia Oilandgas.Org.Uk A tempo pieno

    Service Project ManagerWe have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI).The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders, and...

  • Customer Service Manager

    5 giorni fa

    Milano, Italia Page Personnel Italia A tempo pieno

    La risorsa inserita nel ruolo di Customer Service Manager si occuperò di: - definizione e gestione di strategie rivolte alla customer experience - gestione delle offerte commerciali - gestione degli ordini di vendita - assistenza ai key client - reportistica Azienda operante nel settore beni di largo consumo |Customer Service Manager - Liscate Si ricerca...

  • Project Manager E- Commerce e CRM

    1 mese fa

    Milano, Italia TRENORD S.R.L. A tempo pieno

    Per la nostra Direzione Commerciale, ricerchiamo un **Project Manager** in ambito Vendite Online e CRM. La risorsa sarà responsabile della gestione dell'intero ciclo di vita dei progetti, dalla pianificazione alla consegna, svolgendo le seguenti attività: - tradurre i requisiti tecnici, aziendali e funzionali in attività di progetto concrete e...