Regulatory And Customer Affairs Specialist

4 mesi fa

Gallarate, Italia Irca Group A tempo pieno

Company: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets.
Our products cater to independent producers as well as large food manufacturers.
We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials.
Headquartered in Italy, IRCA Group boasts a strong track record of growth over the past decade, with 22 manufacturing facilities all over the world, 2000+ employee and €1 billion of revenues.
What we offer: IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context.
We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally.
With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective.
Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.
If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.
Purpose of Position: Support in managing customer technical requests and verifying compliance of IRCA products across all target markets (EU/APAC).
She/he will be responsible to ensure that the company strictly follows government rules and regulations, with extensive interaction with regional and national regulatory agencies.
The specialist is expected to keep his company updated on regulatory policy and procedural changes.
Description of Main Activities/Responsibilities: Assess and verify compliance of IRCA products to meet Food Regulations across EU and APAC.
Assist on technical requests (questionnaires, position statements, etc.)
on assigned portfolio Maintain regulatory data readiness and integrity in IRCA systems.
Provide technical information and assistance to customer service department as necessary to maintain positive customer relations Keep abreast with regulatory updates that will impact our products and communicate to stakeholder to ensure existing products are in compliance with the new regulation.
Approve product commercializations in IRCA Systems Able to write, concise but detailed and easy to understand regulatory horizon scanning and regulatory strategies that could support business growth.
Requirements: Education: Degree in Food Science and Technology Professional Skills: Must have: customer technical relations and Regulatory knowledge of EU, US, APAC, Middle East and Africa countries; Nice to have: Religious certification (Halal, Kosher) Experience: At least 2 years in food regulations and in checking product compliance across EU, US, and APAC markets (either B2B / B2C) for Confectionery, Decorations, Bakery, and Ice Cream products.
Language Skills: Proficiency in English and Italian; other European language nice to have Computer Skills: Good ability to use MS Office and its standard tools; Common knowledge on data management software Behavioural Requirements: High attention to detail and Accuracy, Critical thinking and Problem-solving, Communicates effectively and has exceptional written and verbal communication skills, Reliable, flexible and eager to learn, Multi-tasking, organizational and time management #J-18808-Ljbffr

  • Regulatory and Customer Affairs Specialist

    5 mesi fa

    Gallarate, Italia irca Group A tempo pieno

    **Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in...

  • Regulatory Affairs Nutraceutical Specialist

    5 mesi fa

    Gallarate, Italia Biofarma group A tempo pieno

    **Biofarma Group** è il Global player di massimo riferimento sul mercato per lo sviluppo, la produzione e il confezionamento conto terzi di integratori alimentari, dispositivi medici, farmaci a base di probiotici e cosmetici. Con** quattro stabilimenti produttivi** distribuiti nel Nord Italia e altri 4 stabilimenti all'estero (due in Francia, uno negli USA...

  • Regulatory Compliance Specialist

    1 settimana fa

    Gallarate, Lombardia, Italia Irca Group A tempo pieno

    About the Role:Irca Group, a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets, is seeking a highly skilled Regulatory Compliance Specialist to support the management of customer technical requests and verify compliance of IRCA products across all target markets (EU/APAC).The successful candidate will...

  • Regulatory Affairs

    5 mesi fa

    Gallarate, Italia Biofarma group A tempo pieno

    **Biofarma Group** è il Global player di massimo riferimento sul mercato per lo sviluppo, la produzione e il confezionamento conto terzi di integratori alimentari, dispositivi medici, farmaci a base di probiotici e cosmetici. Con** quattro stabilimenti produttivi** distribuiti nel Nord Italia e altri 4 stabilimenti all'estero (due in Francia, uno negli USA...

  • Regulatory Specialist

    5 mesi fa

    Gallarate, Italia irca Group A tempo pieno

    **Company** IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. Headquartered in...

  • Regulatory Affairs Coordinator

    5 mesi fa

    Gallarate, Italia Biofarma group A tempo pieno

    **Biofarma Group** è il Global player di massimo riferimento sul mercato per lo sviluppo, la produzione e il confezionamento conto terzi di integratori alimentari, dispositivi medici, farmaci a base di probiotici e cosmetici. Con** quattro stabilimenti produttivi** distribuiti nel Nord Italia e altri 4 stabilimenti all'estero (due in Francia, uno negli USA...

  • Customer Care Specialist

    5 mesi fa

    Gallarate, Italia irca Group A tempo pieno

    **Company Overview**: IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The...

  • Customer Support Specialist

    1 settimana fa

    Gallarate, Lombardia, Italia Adecco Italia A tempo pieno

    Job Summary:As a Customer Support Specialist at {company}, you will be responsible for providing top-notch support to our customers. Your primary goal will be to resolve customer issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Resolve customer complaints in a fair and transparent...

  • Customer Care Specialist

    4 mesi fa

    Gallarate, Italia irca Group A tempo pieno

    RCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. Headquartered in Italy, IRCA...

  • Customer Care Specialist

    4 mesi fa

    Gallarate, Italia irca Group A tempo pieno

    IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...

  • Customer Care Specialist

    5 mesi fa

    Gallarate, Italia Irca Group A tempo pieno

    IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...

  • Compensation and Benefits Specialist

    4 settimane fa

    Gallarate, Lombardia, Italia Globalblue_It A tempo pieno

    Job Title: Compensation and Benefits SpecialistGlobal Blue is seeking a highly skilled Compensation and Benefits Specialist to join our team. As a key member of our HR department, you will be responsible for designing and implementing compensation and benefits programs that align with our company's goals and objectives.Main Responsibilities:Design and...

  • Compensation and Benefits Specialist

    3 settimane fa

    Gallarate, Lombardia, Italia Globalblue_It A tempo pieno

    Job SummaryWe are seeking a highly skilled Compensation and Benefits Specialist to join our team at Globalblue_It. This role will be responsible for designing and implementing compensation and benefits programs that align with the company's global strategy.The ideal candidate will have a strong understanding of compensation processes, particularly for...

  • Customer Experience Manager

    1 mese fa

    Gallarate, Italia Fives A tempo pieno

    Position SummaryReporting to the Deputy CEO Services, you will play a pivotal role in measuring and ensuring the improvement of customer satisfaction and positive experience, starting from gathering valuable customer feedback and following up the continuous improvement process.As main tasks you will:Advocate a customer-first mindset throughout the survey...

  • Electrical Maintenance Specialist

    2 settimane fa

    Gallarate, Lombardia, Italia irca Group A tempo pieno

    Job SummaryIRCA Group is seeking a skilled Electrical Maintenance Specialist to support the maintenance activities at our company headquarters. The ideal candidate will have a strong background in electrical systems and a proven track record of troubleshooting and repairing complex equipment.Key ResponsibilitiesPerform routine maintenance tasks on electrical...

  • Junior Regulatory Affairs

    2 mesi fa

    Gallarate, Italia Biofarma group A tempo pieno

    **Biofarma Group** è il Global player di massimo riferimento sul mercato per lo sviluppo, la produzione e il confezionamento conto terzi di integratori alimentari, dispositivi medici, farmaci a base di probiotici e cosmetici. Con** quattro stabilimenti produttivi** distribuiti nel Nord Italia e altri 4 stabilimenti all'estero (due in Francia, uno negli USA...

  • Customer Service Assistant

    6 mesi fa

    Gallarate, Italia Plastics Academy S.r.l. A tempo pieno

    The Customer is one of the world leaders in the distribution of thermoplastic polymers, thermoplastic elastomers and technopolymers. **Posizione**: - Creation of order and activating of corresponding order confirmations and/or order acknowledgement - Awareness of Target Price Achievement - Optimize lot sizes (stock awareness), including adjusting the...

  • Customer Service Representative

    3 giorni fa

    Gallarate, Italia Qualimed Srl A tempo pieno

    Position: Customer Service Representative Location: Gallarate Role Description:We are looking for a Customer Service Representative with excellent English proficiency (C2 level or native) to manage customer inquiries, primarily through Zendesk platform.The ideal candidate will have strong customer relationship management skills and technical expertise in...

  • Customer Service Representative

    7 giorni fa

    Gallarate, Italia Qualimed Srl A tempo pieno

    **Position**: Customer Service Representative **Location**: Gallarate **Role Description**: **Main Responsibilities**: - Handle customer inquiries via Zendesk in English, ensuring timely responses and effective resolutions. - Create and print shipping labels through carriers. - Provide post-sales support, including handling returns and refunds. -...

  • Customer Service Representative

    4 giorni fa

    Gallarate, Italia Qualimed Srl A tempo pieno

    Position: Customer Service RepresentativeLocation: GallarateRole Description:We are looking for a Customer Service Representative with excellent English proficiency (C2 level or native) to manage customer inquiries, primarily through Zendesk platform. The ideal candidate will have strong customer relationship management skills and technical expertise in...