Guest Services Representative
3 settimane fa
Job Title: Guest Services Representative
Location:
Job Summary:
We are seeking a highly organized and detail-oriented Guest Services Representative to join our team. In this role, you will be responsible for providing exceptional guest service and support to ensure a memorable stay at our hotel.
Key Responsibilities:
- Respond to guest inquiries and resolve any issues related to their stay.
- Process guest requests, such as extra towels or room service.
- Provide information about hotel services and amenities to guests.
Company Overview:
Marriott International, Inc is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide.
Required Skills and Qualifications:
- High school diploma or equivalent required; associate's degree preferred.
- 1-2 years of experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Benefits:
As a Marriott International employee, you will have access to a comprehensive range of benefits, including competitive pay, paid time off, health insurance, and retirement savings plan.
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