Guest Services Representative

3 settimane fa


Florence, Toscana, Italia Marriott International, Inc A tempo pieno

Job Title: Guest Services Representative

Location:

Job Summary:

We are seeking a highly organized and detail-oriented Guest Services Representative to join our team. In this role, you will be responsible for providing exceptional guest service and support to ensure a memorable stay at our hotel.

Key Responsibilities:

  1. Respond to guest inquiries and resolve any issues related to their stay.
  2. Process guest requests, such as extra towels or room service.
  3. Provide information about hotel services and amenities to guests.

Company Overview:

Marriott International, Inc is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide.

Required Skills and Qualifications:

  • High school diploma or equivalent required; associate's degree preferred.
  • 1-2 years of experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Benefits:

As a Marriott International employee, you will have access to a comprehensive range of benefits, including competitive pay, paid time off, health insurance, and retirement savings plan.



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