Luxury Guest Experience Ambassador

4 settimane fa


Florence, Toscana, Italia Four Seasons Hotels Ltd A tempo pieno

About Four Seasons Hotels Ltd

We believe in creating a world-class employee experience and company culture to enable our team members to deliver exceptional guest experiences. Our purpose is to create impressions that will stay with our guests for a lifetime.

Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa, is just steps away from the cultural heart of Florence.

The Role of Guest Services Agent / Bell Attendant

We are currently looking for a dynamic and motivated Guest Services Agent to join our Team at Four Seasons Hotel Florence. The Guest Services Agent will be responsible for:

  • Guest transport
  • Greeting guests and assisting them with their luggage during arrival and departure
  • Managing errands
  • Ensuring a high level of cleanliness in the lobby and luggage storage room
  • Assisting guests at the Reception/Concierge Desk
  • Responding to a wide variety of guest requests

Requirements

To be successful as a Guest Services Agent / Bell Attendant, you should have:

  • Previous Front Office experience ideally in luxury hospitality operations
  • Excellent interpersonal and relationship-building skills
  • A team spirit approach
  • A valid driving licence
  • The legal right to work in Italy at the time of application
  • Fluency in English and Italian

Benefits

As a member of our team, you can expect:

  • Competitive salary
  • Quality meals at our Employee restaurant
  • Free Uniform with dry cleaning available
  • Staff Accommodation upon availability
  • Employee discounts in our Four Seasons outlets and other suppliers in town
  • Access to the Wellbeing hotel program
  • Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
  • Employee Recognition Programmes
  • Excellent Training and Career Development opportunities
  • Opportunities to build a successful career with global potential


  • Florence, Toscana, Italia Hosco A tempo pieno

    Company OverviewAt Four Seasons, we strive to deliver exceptional guest experiences through a world-class employee experience and company culture. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with the respect they deserve.


  • Florence, Toscana, Italia JR Italy A tempo pieno

    Social network you want to login/join with: Guest Experience Manager - The St.Regis Florence, FirenzeClient:Hosco.com Location:Florence, Italy Job Category:Other EU work permit required:Yes Job Reference:356754501024717209633710 Job Views:2 Posted:16.03.2025 Expiry Date:30.04.2025 Job Description:JOB SUMMARY Serves as the property Manager on Duty and...


  • Florence, Toscana, Italia Bighornlaw A tempo pieno

    Bighornlaw is looking for a Guest Experience Manager to provide exceptional service to our guests at Homewood Suites by Hilton Florence. This role requires 1 year of experience in hospitality and strong leadership skills.Manage the day-to-day operations of the front desk, ensuring seamless guest experiences.Serve as the primary point of contact for guests,...


  • Florence, Toscana, Italia Four Seasons Hotel Firenze A tempo pieno

    **About Us**At Four Seasons Hotel Florence, we pride ourselves on delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members create memorable moments for our guests, residents, and partners, making every stay truly unforgettable.**The Role**We are seeking a motivated Guestroom Attendant to join our team at...

  • Guest Experience Manager

    2 settimane fa


    Florence, Toscana, Italia LHH A tempo pieno

    Per resort 5* lusso, con sede in provincia di Pisa, sulle magnifiche colline toscane, in fase di evoluzione e riorganizzazione, siamo attualmente alla ricerca di un* Guest Experience Manager.Responsibilities Il/La Guest Experience Manager riporterà al Rooms Division Manager e sarà responsabile di garantire che tutti gli ospiti abbiano un soggiorno...


  • Florence, Toscana, Italia Starhotels S.P.A. A tempo pieno

    As a Guest Experience Coordinator at Starhotels S.P.A., you will play a key role in creating memorable experiences for our guests. Your primary responsibility will be to provide exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.You will also be responsible for handling check-in and check-out...

  • Guest Experience Host

    6 giorni fa


    Florence, Toscana, Italia Hoxton Hotel Group A tempo pieno

    Join The Hoxton team in Florence, Italy, as a Guest Experience Host. This exciting opportunity will allow you to create lasting memories for our guests and be part of a dynamic and innovative hospitality brand.Your key responsibilities will include welcoming guests, answering phone calls, sorting out requests, and giving recommendations. You will also be...


  • Florence, Toscana, Italia Hosco A tempo pieno

    JOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...


  • Florence, Toscana, Italia Hosco A tempo pieno

    JOB SUMMARY   Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.Represents property management in resolving any guest related situation.Manages the flow of questions and directs guests within the lobby.Serves as Guest Relations Manager and handles the...


  • Florence, Toscana, Italia JR Italy A tempo pieno

    Four Seasons Firenze Overview\Our hotel is a unique blend of historic beauty and modern luxury, offering a truly unforgettable experience for our guests.\About the Role\We are seeking a skilled Restaurant Guest Relations professional to join our team and provide exceptional service to our guests.\Key Responsibilities\\Deliver a world-class beverage or dining...


  • Florence, Toscana, Italia Hosco A tempo pieno

    JOB SUMMARY  Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...


  • Florence, Toscana, Italia Parfums Christian Dior A tempo pieno

    About the RoleWe are looking for a skilled sales professional to join our team as a Luxury Sales Ambassador. In this role, you will represent the Dior brand and its values, providing exceptional customer service and driving sales growth.This is a unique opportunity to work with a global luxury brand, developing your skills and expertise in a fast-paced and...


  • Florence, Toscana, Italia Marriott Hotels & Resorts A tempo pieno

    Job Overview:As a Hotel Guest Experience Specialist, you will be responsible for creating a memorable and unique experience for our guests. You will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional customer service to ensure a memorable and...


  • Florence, Toscana, Italia TN Italy A tempo pieno

    THE MALL LUXURY OUTLETS Guest Personal Assistant (Fixed Term), ReggelloClient:DESIGN MANAGEMENT S.R.L. Location:Job Category:Other EU work permit required:Yes Job Reference:554f275d2adb Job Views:9 Posted:22.01.2025 Expiry Date:08.03.2025 Job Description:Your opportunity The Mall Luxury Outlets is a retail brand whose core business is to operate exclusive...


  • Florence, Toscana, Italia Collegio alla Querce, Auberge Resorts Collection A tempo pieno

    Collegio alla Querce, Auberge Resorts Collection is seeking a Resort Experience Curator to lead our resort experience initiatives. As a Resort Experience Curator, you will be responsible for developing and implementing programs that create unforgettable guest experiences.The successful candidate will have a strong understanding of the Florence and Tuscan...


  • Florence, Toscana, Italia Four Seasons Hotel Firenze A tempo pieno

    **Delivering Exceptional Guest Experiences**At Four Seasons Hotel Firenze, we believe that life is richer when we truly connect to the people and the world around us. We strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart.The Commis de Rang will assist the F&B Service Team in providing an enjoyable expertly...

  • Hospitality Ambassador

    1 settimana fa


    Florence, Toscana, Italia Lungarno Collection A tempo pieno

    Lungarno Collection is pleased to share the opportunity for a talented Hospitality Ambassador to be part of a new team in Florence. Our research is aimed at professionals with the innate ability to be impeccable "hosts", to offer excellent service, combining spontaneity, personalization and compliance with operational standards. A distinctive presence on the...

  • Guest Experience Manager

    2 settimane fa


    Florence, Toscana, Italia Meliá Hotels International A tempo pieno

    "The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty...


  • Florence, Toscana, Italia Hines A tempo pieno

    Spearhead Guest ServicesIn this role, you will be responsible for managing the front office team, ensuring high-quality guest service, and smooth daily operations. You will oversee guest check-ins and check-outs, resolve any issues related to their stay, and monitor the reservation system and room occupancy to optimize availability based on demand.The...


  • Florence, Toscana, Italia Tn Italy A tempo pieno

    Core Responsibilities:Greet and assist guests with their luggage and other needs, providing personalized and attentive service.Ensure the safe and prompt delivery of guest luggage to and from rooms.Handle guest belongings with care and confidentiality.Monitor guest transportation needs and assist with taxi services or shuttle coordination.