Security Officer
3 settimane fa
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London, United Kingdom
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The Raffles name is synonymous with luxury, glamour and extraordinary adventure.Raffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffleswith one of the world's most historic addresses.
This fine Grade II* Edwardian building has beentransformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, thelatest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom andevent space. Within these much-storied walls, where legendary statesmen and women once shapedthe modern world, guests are now invited to discover new and inspiring emotions andconnections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
An exceptional opportunity presents itself for a Security Officer to be part of an iconic London hotel.
Reporting into Director of Security, you will be responsible for ensuring the security of all residents, guests and members who enter both the Residences and Hotel areas.
Working with the wider hotel team to secure all areas of the hotel and resident areas both front and back of house. Monitoring and upkeeping security systems, monitoring alarms and reporting to emergency calls. The role involves the ability to pre-empt and deliver a luxurious and high-quality level of service whilst managing delivery and service targets.
You will work in close contact with all other hotel departments to ensure a smooth and consistent service, surpassing the guests' expectations.
Specifically as the Security Officer: Ensuring that the safety and security of staff and guests across the hotel and residential areas.Monitoring and maintaining security and safety systems.Dealing with emergency calls and issues in a calm and effective manner.Reporting security risks and breaches.Escorting guests and residents through the building safely.leasing with external suppliers and security matters.Additional responsibilities in absence of line manager or senior employee.Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.Who are we looking for? Passion and experience in luxury security or a similar roleEnthusiasm and commitment to delivering and offering the best service and experiences possible in any situationProven track record of surprising and delighting guests to provide exceptional serviceAble to work within a teamAbility to multitask and remain calm under pressureProfessional and well-groomedTo be detail-orientedAbility to communicate clearly and efficiently in English, both verbal and written. Additional Information Why join our Raffles team? Not only will you be joining one of the worlds best hotels you will also receive great benefits including:
You will be offered a competitive salary.28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.Staff meals whist on duty.Employee assistance program, including virtual GP and financial advice.We offer Life Assurance to all our colleagues.Enhanced maternity, paternity and adoption pay.Free dry cleaning for uniform.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that's a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor's extensive brand portfolio.Discover a world where life pulses with passion
Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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