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Ro, Italia Irca Group A tempo pienoCompany: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets.Our products cater to independent producers as well as large food manufacturers.We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials.Headquartered in Italy,...
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Ro, Italia Amspace Recruitment Consultancy A tempo pienoGermanSpeaking Customer Service Representative Location: Moschato Greece Gross Salary: 1300 per month Bonuses: Monthly performance bonus up to 240 Benefits: Relocation assistance provided Schedule: MondaySunday 08:0000:00 Skills & Qualifications: German language proficiency at C2 level English skills at B1/B2 level Strong technical skills Training: 21...
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Ro, Italia Summitnext Technologies Sdn Bhd A tempo pienoWe are seeking a dynamic Business Development Manager for our retail Forex and CFDs online trading platform dedicated to driving business development in the Sri Lankan market .Key responsibilities include cultivating highvalue client relationships engaging Introducing Brokers (IB) implementing client retention strategies actively contributing to marketing...
Sales Support
3 mesi fa
Company: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in Italy, IRCA Group boasts a strong track record of growth over the past decade, with 22 manufacturing facilities all over the world, 2000+ employees and €1 billion of revenues. What we offer: IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place. Purpose of Position: We are looking for a Sales Support focused on Dry Fruits products for our company belonging to IRCA Group, rapidly expanding and operating in Sicily, in the province of Catania. The role includes managing and supervising contact with customers mainly in the ITA area, responding promptly and efficiently to requests and carrying out intermediation activities between the customer and the various company functions, including production, logistics, R&D, and Quality. Specifically, the resource, after an initial training period, will take care of managing customers, operating in the post-sales phase, dealing with order management, customer advice and constant verification of customer satisfaction. Activities / Responsibilities:Back-office activitiesCollaborate with the Operations department for the production commissioning activity in relation to orders.Coordinate the shipping activities of goods by managing customer requests in relation to product availability and shipping activity by the internal and external warehouse.Manage the customer information service for order details.Monitor the progress of orders.Coordinate the contact between the customer and the Quality office to manage any complaints.Handle incoming calls to assist clients and receive orders from customers and enter them into the system.Maintain relations with customers.Requisitions:Education: High school Degree/Degree in Food Science and Technology or Economics.Professional Skills: Excellent communication skills and knowledge of freight forwarding process and related documentation (plus).Experience: Experience in the role or similar is preferred.Language Skills: Proficiency in English is mandatory.Computer Skills: Required.Behavioural Requirements:Willingness to learn.Desire for growth.Highly organized with high attention to detail.Ability to understand customer needs.Propensity for problem-solving.High energy and positive attitude.Proactive.Strong aptitude for communication and interpersonal relationships.Openness to change and continuous learning.Propensity for teamwork.Other: Preferable residence close to the office (remote working is not foreseen).
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