User Experience

4 settimane fa

Lazio, Italia World Food Programme A tempo pieno

User Experience (UX) Designer and Analyst

Apply Remote Type: Fully Remote

Location: Rome, Italy

Time Type: Full time

Posted On: Posted Yesterday

Job Requisition ID: JR105069

DEADLINE FOR APPLICATIONS: 13 November 2024-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion).

WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). JOB TITLE: User Experience (UX) Designer and Analyst

TYPE OF CONTRACT: REG CST

UNIT/DIVISION: SCDLC

DUTY STATION: remote

DURATION: 6 months with possibility of extension

BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The Logistics Cluster enables global, regional and local actors to meet humanitarian needs. The Logistics Cluster works with the stakeholders in high risk countries and regions to strengthen national supply chain coordination and promote a common methodology towards logistics preparedness among the humanitarian community. In emergencies, where these capacities have been exceeded, leadership, coordination, information and operational services are provided.

Reporting directly to the hiring unit, with a dotted reporting line to the Technology Division, the Senior User Experience (UX) Analyst ensures organization-wide alignment regarding key principles of Digital Transformation such as user-centricity, customer excellence, simplification and field-first requirements definition.

ACCOUNTABILITIES/RESPONSIBILITIES: Design high and low fidelity prototypes and other UX artifacts to enable the development of solutions. Gather and validate requirements using different techniques that span from Human-Centred Design (HCD), Business Process Modelling (BPM), Design Thinking, Lean, Service Design to Co-design. Leverage opportunities for process simplification, digitization and automation by conveying appropriate cross-functional conversations with decision makers. Support the business-technology team in defining the product vision, including its success criteria and metrics. Understand and convey the impact of a given technology on people and organizations. Identify blind spots and risky assumptions that might impair the success of the initiative; flag risks and validate assumptions through research and feedback collection. Conduct ideation sessions and synthesis activities to turn insights into new solution offerings that deliver strategic value to the business and end users. Effectively communicate conceptual ideas and design solutions, articulating design rationale both verbally and visually. Coordinate iterative prototype review/testing; communicate results and advocate for end users' needs. Ensure organization-wide alignment regarding principles, priorities and methodologies to ensure a human-centred approach to technology introduction. Champion and foster an environment of human-centred design best practices within the organization. Any other duties as required for the successful delivery of the product. Qualifications & Experience Required Education: Advanced University degree in Psychology, Anthropology, Interaction Design, Human-Computer Interaction (HCI), or other related fields obtained from a reputable Institution; or First University Degree with additional years of related work experience and/or training/courses.

Experience: At least 5 years postgraduate progressively responsible professional experience and a proven track record for user experience design working in multidisciplinary teams.

Technical Skills & Knowledge: State of the art knowledge of prototyping tools and methodologies. Top knowledge of usability and accessibility principles. In-depth knowledge and proficiency in qualitative research, human-centred design and co-design techniques. Strong analytical skills. Knowledge and hands-on experience with workshop facilitation and usability evaluation. Knowledge and experience with Agile/Scrum frameworks. Competencies: Management and leadership skills, showing vision, empowering, building trust. Excellent communication, presentation skills. Well organized and detail oriented. A passion for new technology tools. Ability to effectively coordinate multiple responsibilities simultaneously. Ability to articulate complex application concepts in non-technical language. Ability to handle a large volume of work and to meet strict deadlines. Ability to supervise staff and be resourceful. Ability to deal patiently and tactfully with people of different national and cultural backgrounds. Language: Fluency in oral and written English is essential. Intermediate knowledge of another official UN language is desirable.

WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds.

NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable). Once your profile is completed, please apply, and submit your application. Please make sure you upload your professional CV in the English language. Only shortlisted candidates will be notified.
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